Cant read the announcement

Edyn - Dreamweaver
Edyn - Dreamweaver Posts: 317 Arc User
edited October 2010 in General Discussion
Hey all,

sorry to disturb you all with this but i dont get why i cant read the new announcements when i press on the 'read more' button. I get next page, see the pic and below he pic i only see a banner of PWI in grey with their trademark on it. Any ideas why i cant scroll down to read text?
Thx
[SIGPIC][/SIGPIC]
Ty Silvychar b:thanks
Post edited by Edyn - Dreamweaver on

Comments

  • anwynd
    anwynd Posts: 0 Arc User
    edited October 2010
    im having the same issueb:angry
    Collector of pet eggs, armor, weapons, fashion, and mountsb:chuckle
  • IDecision - Raging Tide
    IDecision - Raging Tide Posts: 120 Arc User
    edited October 2010
    Same exact problem here, anyone know what the issue is?
  • Asteropaios - Lost City
    Asteropaios - Lost City Posts: 10 Arc User
    edited October 2010
    Stop using Internet Explorer. That solved it for me. Switched to Mozilla FireFox and worked fine. Anyways IE is evil.
  • Michael_Dark - Lost City
    Michael_Dark - Lost City Posts: 9,091 Arc User
    edited October 2010
    Asteropaios - Lost City wrote: »
    Stop using Internet Explorer. That solved it for me. Switched to Mozilla FireFox and worked fine. Anyways IE is evil.

    This site is designed for IE. It's half-broken for many Firefox users.

    Core Connect does not work here for me. The CSS doesn't fully render... it's like viewing the page without style sheet information.

    The blog also sometimes has trouble rendering the CSS as well. Try refreshing.

    b:bye
    I post in forums. This one and others. That's why I post.
  • Asteropaios - Lost City
    Asteropaios - Lost City Posts: 10 Arc User
    edited October 2010
    Maybe its an issue of updating IE. Ive been using IE7 still so that might have been my problem. Just know what fixed my issue.

    b:puzzled
  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited October 2010
    I quit using IE a long time ago. I use Google Chrome now. Haven't had any issue and sites load twice as fast as IE or Firefox.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • MistaBwanden - Sanctuary
    MistaBwanden - Sanctuary Posts: 2,803 Arc User
    edited October 2010
    Allisandre - Sanctuary wrote: »
    I quit using IE a long time ago. I use Google Chrome now. Haven't had any issue and sites load twice as fast as IE or Firefox.

    +1


    In short, stop using IE. It fails. Terribly.
  • grimreaperhc
    grimreaperhc Posts: 0 Arc User
    edited October 2010
    Allisandre - Sanctuary wrote: »
    I quit using IE a long time ago. I use Google Chrome now. Haven't had any issue and sites load twice as fast as IE or Firefox.

    +2

    Never had an issue with Chrome so far. But don't forget that it's build on Firefox ;) Anyway, it's better than Firefox too lol
    [SIGPIC][/SIGPIC]
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  • Crowe - Lost City
    Crowe - Lost City Posts: 58 Arc User
    edited October 2010
    i manages 2 read the new announcement fine must be a bug on vista and windows 7 IE + i have windows ex on my desktop
  • Michael_Dark - Lost City
    Michael_Dark - Lost City Posts: 9,091 Arc User
    edited October 2010
    GrimReaperHC wrote: »
    But don't forget that it's build on Firefox ;)

    No. It's not.
    I post in forums. This one and others. That's why I post.
  • nashvillepreds
    nashvillepreds Posts: 10 Arc User
    edited October 2010
    Michael_Dark - Lost City wrote: »
    No. It's not.



    This.
  • Annastasia - Lost City
    Annastasia - Lost City Posts: 183 Arc User
    edited October 2010
    GrimReaperHC wrote: »
    +2

    Never had an issue with Chrome so far. But don't forget that it's build on Firefox ;) Anyway, it's better than Firefox too lol

    how about being more customer friendly and having it work for everyone? rather than telling people they have to use this or that to view it. idk just doesnt make good business sense to tell customers they have to change what they are currently using when it has always worked for me until the last few updates.

    but np. i just wont view the updates and wont spend money on w/e sales are current. excellent job breaking your own advertising tool.
  • nashvillepreds
    nashvillepreds Posts: 10 Arc User
    edited October 2010
    btw seems like the forgot ur id and forgot ur password leads a to 404. So it isnt the browser it is the site itself

    Ooops! 404 Error Page.

    Sorry we cannot find the webpage you have requested.

    Please check the URL again or return to our home page.

    http://www.perfectworld.com


    U dont even see ID or password all you see is Forgot your? > <


    Also on the debate of firefox or chrome rather have a browser that doesnt already collect data on me from gmail/searches/and w/e else the google spiders can attach themselves too
  • grimreaperhc
    grimreaperhc Posts: 0 Arc User
    edited October 2010
    @Annastasia, I`m sure that Frankie is already working on this, no need to be so negative, plus I didn't mean to make anyone feel disregarded, my apologies.
    Anyway, feeling guilty I decided to make a little test, since my RL job is beta-testing I have almost all kinds of browser installed on this PC. Here are the results:

    Internet Explorer 8 : Everything working fine.
    Internet Explorer 9 : Everything working fine.
    Mozilla Firefox 3 : Everything working fine.
    Safari 5 : Everything working fine.
    Google Chrome 7 : Everything working fine.

    I don't have IE7 but I`m sure that some of the members are using it and they will share their experience. Meanwhile Edyn, could you please give us some more info like what browser are you using, what OS etc. ?
    [SIGPIC][/SIGPIC]
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  • frankieraye
    frankieraye Posts: 250 Arc User
    edited October 2010
    Can one of you guys post a screen shot of the issue you're seeing?

    Also, please mention which browser was being used when you took the screen shot.
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  • Asteropaios - Lost City
    Asteropaios - Lost City Posts: 10 Arc User
    edited October 2010
    http://i259.photobucket.com/albums/hh296/Ltdanwr8/IE7.jpg

    As you see, beneath the first line of the description, the page ends with the banner. Thats all you get.

    As stated, I had gotten it only with IE7. Works fine with other browzers.

    I dunno about the OP though.
  • nashvillepreds
    nashvillepreds Posts: 10 Arc User
    edited October 2010
    http://i257.photobucket.com/albums/hh224/Winbutternuts/what.jpg?t=1288203662


    ID and Password leads to 404

    Firefox

    Seconds ago
  • Michael_Dark - Lost City
    Michael_Dark - Lost City Posts: 9,091 Arc User
    edited October 2010
    frankieraye wrote: »
    Can one of you guys post a screen shot of the issue you're seeing?

    Also, please mention which browser was being used when you took the screen shot.

    Core Connect: http://img185.imageshack.us/f/83234062.jpg/
    News Page: http://img826.imageshack.us/f/73798884.jpg/

    News Page will display correctly after a refresh. Core Connect almost never displays properly.

    Latest build of Firefox.
    I post in forums. This one and others. That's why I post.
  • nashvillepreds
    nashvillepreds Posts: 10 Arc User
    edited October 2010
    Michael_Dark - Lost City wrote: »
    Core Connect: http://img185.imageshack.us/f/83234062.jpg/
    News Page: http://img826.imageshack.us/f/73798884.jpg/

    News Page will display correctly after a refresh. Core Connect almost never displays properly.

    Latest build of Firefox.






    That's not the site, that's your browser. Set your password and let Firefox remember it, also don't clear out your cookies.
    already explained to you xP
  • Thelas_Carr - Sanctuary
    Thelas_Carr - Sanctuary Posts: 448 Arc User
    edited October 2010
    frankieraye wrote: »
    Can one of you guys post a screen shot of the issue you're seeing?

    Also, please mention which browser was being used when you took the screen shot.
    I already have a ticket open on this issue (15049-128454) since 21-Oct-2010... Apparently it's a CSS frame issue that affects IE7 since the tech agent tested with IE8 which works fine. The HTML error is only encoutnered when coming in through PWI... I have come into the same news articles through FW, JD, and BoI and those all work fine in IE7, but PWI is hosed up--no scroll bar.

    As a workaround for those having issues...

    1) Go to front page for PWI and hover the mouse over the news article you want to read, then write down the 6 digits at the end (e.g., PWI - Perfect World: Genesis is article 140131).

    2) Go to front page for FW, JD, or BoI

    3) Click any news article and your Browser URL should look like this (for example if you went to FW):
    http://fw.perfectworld.com/news/?p=141121

    4) Change the last 6 digits in the address window to the 6 digits you wrote down and voila, you can read the PWI news article with a scrollbar.


    Still hoping they fix this rather than say "It's your problem, you should upgrade to IE8."
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited October 2010
    Thelas_Carr - Sanctuary wrote: »
    I already have a ticket open on this issue (15049-128454) since 21-Oct-2010... Apparently it's a CSS frame issue that affects IE7 since the tech agent tested with IE8 which works fine. The HTML error is only encoutnered when coming in through PWI... I have come into the same news articles through FW, JD, and BoI and those all work fine in IE7, but PWI is hosed up--no scroll bar.

    As a workaround for those having issues...

    1) Go to front page for PWI and hover the mouse over the news article you want to read, then write down the 6 digits at the end (e.g., PWI - Perfect World: Genesis is article 140131).

    2) Go to front page for FW, JD, or BoI

    3) Click any news article and your Browser URL should look like this (for example if you went to FW):
    http://fw.perfectworld.com/news/?p=141121

    4) Change the last 6 digits in the address window to the 6 digits you wrote down and voila, you can read the PWI news article with a scrollbar.


    Still hoping they fix this rather than say "It's your problem, you should upgrade to IE8."



    Cool, thanks for submitting the ticket and explaining the workaround; we'll definitely see if we can come up with a better solution than forcing everyone to upgrade their browsers. b:thanks
    PWI Wiki | Dragon Points | GM Support | Private Message
  • DaKillanator - Raging Tide
    DaKillanator - Raging Tide Posts: 2,965 Arc User
    edited October 2010
    same exact problem here, refreshing doesn't help a bit.
    Just another bug I s'pose...

    Can a mod, or someone who can view the page, please post the updates for the rest of us?
  • grimreaperhc
    grimreaperhc Posts: 0 Arc User
    edited October 2010
    DaKillanator - Raging Tide wrote: »
    same exact problem here, refreshing doesn't help a bit.
    Just another bug I s'pose...

    Can a mod, or someone who can view the page, please post the updates for the rest of us?

    Here is the post about the new expansion pack :

    http://img221.imageshack.us/img221/885/screen1ub.jpg

    http://img594.imageshack.us/img594/9614/screen2kf.jpg

    http://img837.imageshack.us/img837/1831/screen3kc.jpg

    http://img109.imageshack.us/img109/2681/screen4sp.jpg

    Under "PWI Genesis coming soon" there's only one more line saying 'PWE Staff'. If you need some of the rest news please let me know.

    Regards
    [SIGPIC][/SIGPIC]
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  • IDecision - Raging Tide
    IDecision - Raging Tide Posts: 120 Arc User
    edited October 2010
    Ok so i dont know how to screen shot it, But i can tell you im using windows xp and my web browser is internet explorer 7. So looks like i need to update or change browsers? Also just wanted to say this is a recent thing, it was veiwing fine less than a week ago. Ty again mods and all for looking into the issue.

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