Strange Characters in Error Message - Can't start Client

hifred185
hifred185 Posts: 6 Arc User
edited March 2011 in Support Desk
Hey guys, I just installed PWI and when I try starting the game I get an error message that I cannot read. The launcher then closes without starting the game client. I can, however, read one of the words and that is "directx". I'm not sure how to load pictures on here yet but when I do I'll put up some screenshots.


Thanks in advance!
Post edited by hifred185 on

Comments

  • KrittyCat - Dreamweaver
    KrittyCat - Dreamweaver Posts: 1,273 Arc User
    edited October 2010
    There are a few possibilities here:

    A) Your DirectX is out-of-date/non-existent. If this is the case, you will have to visit a site that has it up for download (I suggest Googling it).

    B) Some of the files in your install are corrupted/non-existent. You will only be able to figure this out if you verify the install.

    C) Some other deep-seated problem. If the previous two options don't help it, attempt to download it again and re-install. If it fails to work, your last recourse is to submit a ticket with your dxdiag included so that the PWI support staff can give you help related to your specific situation.

    Hope this helps!
    [SIGPIC][/SIGPIC]
    (Signature credit to NowItsAwn)

    Survivor of Snow-Mageddon 2010, "The Great Earthquake" of 2011, and Sandy 2012 b:victory
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2010
    It'll be helpful to us if you tell us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Copy and paste the top half of your dxdiag into your forum post (that means 50% of the text). If you have Vista, please take out the (TM) (the trademark symbol) out of the text file, as the forums will cut it off and won't display the rest of the text.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file. This is important so that we can help you find the right software for your system.

    We'll take a look at it, and offer our advice (or our super cool and helpful community might beat us to answering things for you).
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • hifred185
    hifred185 Posts: 6 Arc User
    edited October 2010
    @KrittyCat - Dreamweaver I am trying out your suggestions now, I'll let you know how that turns out tomorrow.

    And here's my dxdiag information:
    System Information
    Time of this report: 10/15/2010, 23:20:27
    Machine name: CUSTOM4
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
    Language: English (Regional Setting: English)
    System Manufacturer: Unknow
    System Model: Unknow
    BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, MMX, 3DNow (2 CPUs), ~2.4GHz
    Memory: 2046MB RAM
    Page File: 698MB used, 3241MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode
    DxDiag Notes
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    Display Devices
    Card name: NVIDIA GeForce 9500 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9500 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_055110DE&REV_A1
    Display Memory: n/a
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0012.5896 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 7/9/2010 18:38:00, 6343040 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 7/9/2010 18:38:00, 10604128 bytes
    Device Identifier: {D7B71E3E-4500-11CF-6664-5D2500C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0640
    SubSys ID: 0x055110DE
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Not Available
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    Sound Devices
    Description: Realtek HD Audio output
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10192609&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5443 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/9/2007 21:56:00, 4449280 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
    Static/Strm HW Mix Bufs: 33, 32
    Static/Strm HW 3D Bufs: 33, 32
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run
    Sound Capture Devices
    Description: Realtek HD Audio Input
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5443 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/9/2007 21:56:00, 4449280 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF
    DirectMusic
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run
    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: EP2 Interrupt
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x099A, 0x713A
    FF Driver: n/a

    Device Name: EP2 Interrupt
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x099A, 0x713A
    FF Driver: n/a

    Device Name: USB Optical Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1BCF, 0x05CE
    FF Driver: n/a

    Device Name: USB Optical Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1BCF, 0x05CE
    FF Driver: n/a

    Device Name: USB Optical Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1BCF, 0x05CE
    FF Driver: n/a

    Device Name: USB Optical Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1BCF, 0x05CE
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes
    | Driver: usbd.sys, 2/28/2006 08:00:00, 4736 bytes
    Gameport Devices
    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x099A, 0x713A
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/13/2008 14:39:48, 14592 bytes
    | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x1BCF, 0x05CE
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/13/2008 14:39:48, 14592 bytes
    | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x1BCF, 0x05CE
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes
    | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
    | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes
    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK
    DirectPlay Adapters
    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv6 - fe80::21b:b9ff:fecf:3a61
    DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - 2001:0:4137:9e74:8000:fbf9:b538:8da7
    DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - fe80::ffff:ffff:fffd
    DirectPlay8 TCP/IP Service Provider: Automatic Tunneling Pseudo-Interface - IPv6 - fe80::5efe:
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -
    DirectPlay Voice Codecs
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s
    DirectPlay Lobbyable Apps
    ******** with your friends(&Z) (DX8) - Registry: OK, ExeFile: ********.exe () LauncherFile: ********.exe ()
    Flight Simulator 2002 (DX7) - Registry: OK, ExeFile: FS2002.EXE (8.00.0000.10919)
    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 7.4 GB
    Total Space: 38.2 GB
    File System: NTFS
    Model: IC35L060AVV207-0

    Drive: G:
    Free Space: 103.2 GB
    Total Space: 152.6 GB
    File System: NTFS
    Model: MAXTOR STM3160215AS

    Drive: D:
    Model: TSSTcorp CD/DVDW TS-H552B
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes
    System Devices
    Name: NVIDIA GeForce 9500 GT
    Device ID: PCI\VEN_10DE&DEV_0640&SUBSYS_055110DE&REV_A1\4&228469D0&0&0048
    Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 139776 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 7/9/2010 18:38:00, 232968 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 10604128 bytes
    Driver: C:\WINDOWS\system32\OpenCL.dll, 1.00.0000.0000 (English), 7/9/2010 18:38:00, 61440 bytes
    Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 6343040 bytes
    Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 1388544 bytes
    Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 10260480 bytes
    Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 4595712 bytes
    Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 2506344 bytes
    Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 2914408 bytes
    Driver: C:\WINDOWS\system32\nvdata.bin, 7/9/2010 18:38:00, 2195030 bytes
    Driver: C:\WINDOWS\system32\nvinfo.pb, 7/9/2010 18:38:00, 7959 bytes
    Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0012.5896 (English), 7/9/2010 18:38:00, 13549568 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvdisp.nvu, 7/9/2010 18:38:00, 25836 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvudisp.exe, 1.10.0062.0040 (English), 7/9/2010 18:38:00, 604776 bytes
    Driver: C:\WINDOWS\system32\nvcod.dll, 1.09.0022.0107 (English), 7/9/2010 18:38:00, 236136 bytes
    Driver: C:\WINDOWS\system32\nvcodins.dll, 1.09.0022.0107 (English), 7/9/2010 18:38:00, 236136 bytes

    Name: NVIDIA MCP61 Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_26091019&REV_A2\3&2411E6FE&0&40
    Driver: C:\WINDOWS\system32\DRIVERS\nvata.sys, 5.10.2600.0677 (English), 6/28/2006 05:38:56, 105088 bytes
    Driver: C:\WINDOWS\system32\idecoi.dll, 1.00.0000.0001 (English), 6/28/2006 05:38:58, 363008 bytes
    Driver: C:\WINDOWS\system32\idecoiins.dll, 1.00.0000.0001 (English), 6/28/2006 05:38:58, 363008 bytes
    Driver: C:\WINDOWS\system32\NVCOI.DLL, 1.00.0000.0035 (English), 6/7/2006 07:50:06, 35840 bytes

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_26091019&REV_A2\3&2411E6FE&0&0A
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_00000000&REV_A1\3&2411E6FE&0&20
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_26091019&REV_A3\3&2411E6FE&0&11
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_26091019&REV_A3\3&2411E6FE&0&10
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

    Name: Microsoft UAA Bus Driver for High Definition Audio
    Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_26091019&REV_A2\3&2411E6FE&0&28
    Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 12:36:05, 144384 bytes

    Name: NVIDIA Network Bus Enumerator
    Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_26091019&REV_A2\3&2411E6FE&0&38
    Driver: C:\WINDOWS\system32\DRIVERS\nvnetbus.sys, 1.00.0001.6789 (English), 8/1/2008 18:36:26, 22016 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\nvnrm.sys, 1.00.0002.6789 (English), 8/1/2008 18:35:58, 955520 bytes
    Driver: C:\WINDOWS\system32\bdco1.dll, 1.00.0000.6789 (English), 8/1/2008 18:34:22, 9216 bytes
    Driver: C:\WINDOWS\system32\bdco1ins.dll, 1.00.0000.6789 (English), 8/1/2008 18:34:22, 9216 bytes
    Driver: C:\WINDOWS\system32\nvconrm.dll, 1.03.0003.0027 (English), 7/29/2008 20:33:20, 122880 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_26091019&REV_A2\3&2411E6FE&0&30
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 2/28/2006 08:00:00, 3328 bytes

    Name: NVIDIA nForce PCI System Management
    Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_26091019&REV_A2\3&2411E6FE&0&09
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_26091019&REV_A1\3&2411E6FE&0&00
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_00000000&REV_A2\3&2411E6FE&0&60
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_00000000&REV_A2\3&2411E6FE&0&58
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_00000000&REV_A2\3&2411E6FE&0&48
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_00000000&REV_A2\3&2411E6FE&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_00E01033&REV_04\4&72ACDAA&0&2A20
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&72ACDAA&0&2920
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&72ACDAA&0&2820
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
    Driver: n/a


    Thanks for the quick responses guys!
  • hifred185
    hifred185 Posts: 6 Arc User
    edited October 2010
    I tried reinstalling the game off of a new download and it didn't work. I also tried verifying the files and no problem was detected. If anyone else has anything to try let me know!!!
  • hifred185
    hifred185 Posts: 6 Arc User
    edited October 2010
    Anybody have any ideas?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2010
    Sorry your thread got lost there...

    Please make sure windows updates is turned on, and install all important updates listed.

    Also update your video, sound, network, and mainboard drivers from your system manufacturers support website for your model number of system.

    Make sure that Direct Draw and Direct 3d is enabled too.

    Also, be careful of your remaining hard drive space. You only have 7.5GB left. PWI can take up between 4GB-10GB or more depending on if you have the install files still on your PC.

    Windows needs 1-2GB of free space to run decently, and 10GB or more is better.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • hifred185
    hifred185 Posts: 6 Arc User
    edited October 2010
    Thanks for taking the time to read all that! When I opened dxdiag to enable Direct Draw and Direct 3d the enable button was greyed out. What should I do? I updated all of my drivers as well. And yeah, I know my hard drive is almost full, I might format it this weekend because my computer is a little slow.
  • hifred185
    hifred185 Posts: 6 Arc User
    edited October 2010
    *BUMP*

    Geeze, this post gets lost fast!
  • Hifred - Archosaur
    Hifred - Archosaur Posts: 2 Arc User
    edited October 2010
    Hello? Anybody gonna' help? I really, really want to play this game!
  • Hifred - Archosaur
    Hifred - Archosaur Posts: 2 Arc User
    edited December 2010
    I thought the community was nicer than this! Someone at least give me something to try!!!
  • Dreakeredone - Heavens Tear
    Dreakeredone - Heavens Tear Posts: 2 Arc User
    edited March 2011
    I may know what to do. Did you set up your Material Acceleration ? May seem stupid, but for playing Minecraft i used to put it so it Disable DirectDraw and Direct3D /DirectX , so i could run the game. when i came back on PWI , is saw the message with the

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