file not found on server? o.o....

Ladyjesika - Heavens Tear

i downloaded the game. when i tried installing it it froze on data4.pck. when i pushed resume a message popped up that said "file not found on server, this build of PWI may be out of date" but i just redownloaded it after the last update so it shouldnt be out of date. right? any help is appreciated thankies in advance ^^

KrittyCat - Dreamweaver

The download of PWI on the site isn't always updated, but it should install without being completely up-to-date. That is what the updater is for. In your case, it is likely that a file was not downloaded (either your computer lost connection, stopping the download; or the download was stopped by another program) or is corrupt. I would suggest re-trying the download, and continuing on from there.

Hope this helps!! b:bye

darthpanda16

^speaks truth b:victory

Here are some things that might help you...

Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

Example: C:\Perfect World Entertainment\Perfect World International

You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

Thanks!