need help quick!! update issue!!!

Ladyjesika - Heavens Tear

so every time i try to start the game it says "client version low, please exit and update" so i re-downloaded the latest patch and tried to update but it said "version and client are the same" so like...what do i do cuz i wanna play some game hereb:bored

darthpanda16

Try running Verify on the game launcher menu.

Here are some things that might help you...

Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

Example: C:\Perfect World Entertainment\Perfect World International

You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

Thanks!