My current client program version is NOT low (-.-)

krastus
krastus Posts: 9 Arc User
edited August 2010 in Support Desk
I can not enter PWI.

When i try to login it say:
"Your current client program version is low. Please exit and update"
but its false becouse its been automaticly updated.

I've tried to re-install manually last patch but doesnt work, it say "same version".

Please help me.
Post edited by krastus on

Comments

  • MaouHime - Raging Tide
    MaouHime - Raging Tide Posts: 48 Arc User
    edited August 2010
    I've got the same problem, whenever I try to login it says : "Your current client program version is low. Please exit and update".

    So naturally I quitted the game and started PWI again and noticed that "Update server connection failed. Please try other update servers" is written next to the start button.
    However, it normally updates itself, but well it did not, so I tried another update server, well I only have 2 Patchs to choose from anyway.

    So instructions are needed.
  • Asmodiel - Heavens Tear
    Asmodiel - Heavens Tear Posts: 1,442 Arc User
    edited August 2010
    Have you tried to "Verify" your client? If not, open the launcher and there should be a button at the top called "Verify", it'll check all your files to see if they're the correct ones. (It could take a bit).

    If that doesn't help, then re-install the game (this always helps).
    "One of the most important factors, not only in military matters but in life as a whole, is ... the ability to direct one's whole energies towards the fulfillment of a particular task." - Field Marshal Erwin Rommel

    [SIGPIC][/SIGPIC]
  • krastus
    krastus Posts: 9 Arc User
    edited August 2010
    My monthly internet is close to finish (500MB remaining).
    Is there a way to fix the problem without download a lot of data?
    (i didn't tried any way at the moment becouse i've only 500MB)
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited August 2010
    If you didn't delete the installer and still have the manual patch, you can use those to reinstall.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • krastus
    krastus Posts: 9 Arc User
    edited August 2010
    Negative

    The patcher doesn't work becouse PW's unistallation has deleted some files and i've not good backup or imagine sistem backup so i think we will see next month.

    However, where can i get the oldest patchs. (i'd need 35-402 lol)

    Ty for help.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited August 2010
    All of the old manual patches can be found at http://pwi-forum.perfectworld.com/showthread.php?t=87242
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

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