Banned for logging in at an airport??

Saisri - Sanctuary
Saisri - Sanctuary Posts: 6 Arc User
edited August 2010 in Support Desk
My husband's account became banned this afternoon when he logged in from the airport. He had been able to log in at home previously just fine. He has also done things with the game from work before, too.

He of course can't get to the forums, so I'm asking questions on his behalf.

The email he received stated that he was either in a banned region or logged in via open proxy. What the heck is open proxy and how would someone know they cannot log in from an airport because of it???
Post edited by Saisri - Sanctuary on

Comments

  • LloydAsplund - Sanctuary
    LloydAsplund - Sanctuary Posts: 3,899 Arc User
    edited August 2010
    Sounds like someone didnt read the terms and conditions.

    (I dont believe it actually states anything about proxies/blocked countries. However, PWE is entitled to ban anyone at will. Banned regions are regions that have their own version of perfect world. Like China.)

    You should not be banned for attempting to log in from a banned region. It will most likely show a sorry, we are unable to provide you service blahblahblah. I tried logging in to the forums from China and was shown this message. I was not banned. This means that your husband was using an open proxy.

    See wikipedia: http://en.wikipedia.org/wiki/Open_proxy
    I was early taught to work as well as play,
    My life has been one long, happy holiday;
    Full of work and full of play-
    I dropped the worry on the way-
    And God was good to me everyday.
  • Saisri - Sanctuary
    Saisri - Sanctuary Posts: 6 Arc User
    edited August 2010
    He works at the airport in Phoenix, Arizona, so he was hardly in a banned country.
  • LloydAsplund - Sanctuary
    LloydAsplund - Sanctuary Posts: 3,899 Arc User
    edited August 2010
    See open proxies then. Also.. should he really be playing PW while working?
    I was early taught to work as well as play,
    My life has been one long, happy holiday;
    Full of work and full of play-
    I dropped the worry on the way-
    And God was good to me everyday.
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited August 2010
    Saisri - Sanctuary wrote: »
    He works at the airport in Phoenix, Arizona, so he was hardly in a banned country.

    D:
    PWI doesn't like the airports.
    :<
    LloydAsplund - Sanctuary wrote: »
    See open proxies then. Also.. should he really be playing PW while working?

    ?
    Mayhaps he be a sign humans be learning how to multitask?
    b:puzzled
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  • Saisri - Sanctuary
    Saisri - Sanctuary Posts: 6 Arc User
    edited August 2010
    And how is one supposed to know that the server they are logging into is open proxy? Wouldn't you think they'd give a warning or something instead of outright banning the account? I mean seriously.. If they don't accept that sort of server, then put up a message that says, You are attempting to log in from an open proxy or banned location. You don't just ban the account. That's ridiculous.

    And now he has to wait until someone decides to respond to him.
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited August 2010
    Issues like these are not discussed on forum. Please wait for an answer to your ticket.

    [CLOSED]
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