service billing

MacTyer - Heavens Tear
MacTyer - Heavens Tear Posts: 21 Arc User
edited August 2010 in Cash Shop Huddle
the billing have a problem for buy zen ?
this for PayByCash :
Transaction not - authorized You seized of the no valid coordinates of payment
Please check and ...
where is the problem again this service payment of gold in pw ? and i'm not alone with this problem.
it's only for the french country ????
Post edited by MacTyer - Heavens Tear on

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  • shnuggles
    shnuggles Posts: 7 Arc User
    edited August 2010
    MacTyer - Heavens Tear wrote: »
    the billing have a problem for buy zen ?
    this for PayByCash :
    Transaction not - authorized You seized of the no valid coordinates of payment
    Please check and ...
    where is the problem again this service payment of gold in pw ? and i'm not alone with this problem.
    it's only for the french country ????

    PayByCash payments and transaction information will not arrive to Perfect World Entertainment or be shown in your logs until the purchase is 100% completed. So when you encounter an issue like this, please contact PayByCash directly for assistance on the issue and they can assist you with completing the purchase. Since this system functions automatically, after you are done with them, you simply need to wait for the signal to be sent from their systems to ours which can take up to one full day to happen. Once that signal is received by our systems, your account is awarded the ZEN automatically. Please let us know if you need anything further.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • MacTyer - Heavens Tear
    MacTyer - Heavens Tear Posts: 21 Arc User
    edited August 2010
    i have contact PayByCash for this problem ;) ty shnuuggles b:victory

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