Need Help launching the game

Cbastor - Lost City
Cbastor - Lost City Posts: 385 Arc User
edited August 2010 in Support Desk
screenhunter02aug161235.gif

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Game does this when I open it, everything seems fine and then I press start and this happens


screenhunter03aug161235.gif

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com stuff

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screenhunter06aug161248.gif

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Post edited by Cbastor - Lost City on

Comments

  • Cbastor - Lost City
    Cbastor - Lost City Posts: 385 Arc User
    edited August 2010
    and also this

    screenhunter07aug161248.gif

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    Thanks for the help, i appreciate it <3
  • Cbastor - Lost City
    Cbastor - Lost City Posts: 385 Arc User
    edited August 2010
    bump, plz gms, this is important t.t
  • Cbastor - Lost City
    Cbastor - Lost City Posts: 385 Arc User
    edited August 2010
    Bumpppppppp
  • dude4722
    dude4722 Posts: 4 Arc User
    edited August 2010
    I'm having the same problem! I just reinstalled Windows XP Professional. I could connect before, but now I get the gibberish error...
  • dude4722
    dude4722 Posts: 4 Arc User
    edited August 2010
    I was continually getting the same error message upon clicking start, having just reinstalled windows XP. I just updated my graphics card driver at the NVIDIA website and the problem is now fixed! I now realize that my screen refresh rate was horrible too before the driver update. I highly advise checking for the most updated drivers on the manufacturers website of whoever made your graphics card =)
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited August 2010
    I'm going to need some more information from you about your computer.

    Find out what the model number for your PC is. Check the documentation that came with your PC, or look on the back or bottom of your PC for the model Number.

    Please tell us the manufacturer's name of your system too! (Like HP, Dell, Toshiba, etc.)

    Next, go to Start, click on Run (or Search if using Vista/7), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device, Drivers, and DirectX Features boxes:
    DxDiagRequest.JPG

    Thanks!
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

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