Cant log into my acc from firefox, but i can from IE

Cannibuss - Heavens Tear
Cannibuss - Heavens Tear Posts: 160 Arc User
edited June 2010 in Support Desk
whats up with that? everytime i try to log into my PWE account from my firefox browser it tells me im entering an incorrect usename or password, but when i do it from internet explorer it logs me in everytime. any help?
[SIGPIC][/SIGPIC]


I'm a little dysfunctional, Don't you know?
If you push me, It might be bad
Get a little emotional, Don't you know?
You could fool around and make me mad

Cannibuss can achieve invisibility and dismember opponents with no warning. By the time you see him, your eyes may no longer be connected to your face.
Post edited by Cannibuss - Heavens Tear on

Comments

  • LifeHunting - Heavens Tear
    LifeHunting - Heavens Tear Posts: 2,023 Arc User
    edited June 2010
    hey! i saw you in PQ a few weeks back, you couldn't do anything against my cala's tanking :D!
    :P!
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2010
    Try clearing your cache and cookies in Firefox, and make sure you are updated to the most recent version.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

  • Moriyama - Raging Tide
    Moriyama - Raging Tide Posts: 1 Arc User
    edited June 2010
    I had a similar problem a while back, I dunno yours is the same problem, but I had to change a setting in the about:config page in firefox. It seems i had the option Network.http.sendRefererHeader set to something other than 2 (which is the default). I can't remember when/why I had changed it, but I do know that if it's not set to 2, the login page won't work.

    Or perhaps what Surtr said should fix it already, but i'm just putting this out there.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2010
    Uninstall any plugins that you have tacked on to Firefox. Use only an fresh install of FF with no plugins installed.

    Then try one plugin at a time and see what breaks FF from working properly for you on our website.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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