Start button does nothing

branbranxc
branbranxc Posts: 0 Arc User
edited June 2010 in Support Desk
The start button doesnt do anything so I cant pull up the game. Help
Post edited by branbranxc on

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  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2010
    You may need to patch/update the game.

    Here are some things that might help you before you try starting the game up again...

    Add the game folder to the exceptions list in your firewall or antivirus software.

    Example: C:\Perfect World Entertainment\Name of Game

    You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin, UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You can also try changing your proxy settings for Internet Explorer to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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