GM PLZ HELP ME.. i cant log in

alyssab
alyssab Posts: 6 Arc User
edited June 2010 in Support Desk
this what hapens.. when i start the client.. i can start the game and it shows the server status below is online.. game version is 359.. but when i click start the 1st thing show is this page cannot be found then when i try to connect it says cannot connect to server.. when i click switch server it doesnt show any speed.. this started after the update.. plz help me.. im so waiting for some help right now..b:surrenderb:surrenderb:surrenderb:surrender plz
Post edited by alyssab on

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  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2010
    It might be Windows, Windows Firewall, Admin, UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    Add the game folder to the exceptions list in your firewall or antivirus software. You may need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to get into the game, and then turn it back on.

    You can try changing your proxy settings for Internet Explorer to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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