Crashing and Freezing
KageZetsumei - Raging Tide
Posts: 11 Arc User
ok.. along with an insane amount of "lag" and not being able to use skills, see monsters or NPC's i decided to run all the way to Archosaur annnd right before i get in the city (im going over the bridge in the south outskirts) my game freezes up.. correction.. my whole computer freezes up..
just to let u know what i did before u give me advice:
1. Uninstalled and then Reinstalled the game
2. updated my video Drivers
3. Verified Files after download and patching
4. Turned Off firewall and anti virus
so after doing all this i still have this problem for 3-4 days now.. im still thinking its the 334 patch.. since i was fine with the 332 and then i come on and there is 334.. and nothing works..
so any smart computer people.. any help would be great.. let me know if i need to post any comp info
just to let u know what i did before u give me advice:
1. Uninstalled and then Reinstalled the game
2. updated my video Drivers
3. Verified Files after download and patching
4. Turned Off firewall and anti virus
so after doing all this i still have this problem for 3-4 days now.. im still thinking its the 334 patch.. since i was fine with the 332 and then i come on and there is 334.. and nothing works..
so any smart computer people.. any help would be great.. let me know if i need to post any comp info
Post edited by KageZetsumei - Raging Tide on
0
Comments
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It'll be helpful to us if you tell us some of your computer's information.
1) What is the make and model number of your computer?
2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.
3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.
4) Copy and paste the top half of your dxdiag into your forum post (that means 50% of the text). If you have Vista, please take out the (TM) (the trademark symbol) out of the text file, as the forums will cut it off and won't display the rest of the text.
If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file. This is important so that we can help you find the right software for your system.
We'll take a look at it, and offer our advice (or our super cool and helpful community might beat us to answering things for you).Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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Oki.. heres the info you needed..
Compaq Presario
32 bit 1280 x 1024------------------ System Information ------------------ Time of this report: 5/24/2010, 00:15:24 Machine name: GETAWAY Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435) Language: English (Regional Setting: English) System Manufacturer: Compaq System Model: Compaq PC BIOS: Default System BIOS Processor: AMD Athlon(tm) Processor, MMX, 3DNow, ~1.0GHz Memory: 512MB RAM Page File: 243MB used, 815MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 10.0 (4.10.0000.5515) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA RIVA TNT2 Model 64/Model 64 Pro Manufacturer: NVIDIA Chip type: RIVA TNT2 Model 64/Model 64 Pro DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_002D&SUBSYS_000B10DE&REV_15 Display Memory: 16.0 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: COMPAQ CV735 Color Monitor Monitor Max Res: 1280,1024 Driver Name: nv4_disp.dll Driver Version: 6.14.0010.4523 (English) DDI Version: 7 Driver Attributes: Final Retail Driver Date/Size: 7/28/2003 14:19:00, 3902603 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 7/28/2003 15:19:00, 1341339 bytes Device Identifier: {D7B71E3E-436D-11CF-C562-0120B4C2CB35} Vendor ID: 0x10DE Device ID: 0x002D SubSys ID: 0x000B10DE Revision ID: 0x0015 Revision ID: 0x0015 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: n/a Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: Creative Sound Blaster PCI Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1274&DEV_1371&SUBSYS_13711274&REV_09 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: es1371mp.sys Driver Version: 5.01.3612.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/3/2002 11:18:32, 40832 bytes Other Files: Driver Provider: Creative Technology Ltd. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 4000, 48000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: Creative Sound Blaster PCI Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: es1371mp.sys Driver Version: 5.01.3612.0000 (English) Driver Attributes: Final Retail Date and Size: 6/3/2002 11:18:32, 40832 bytes Cap Flags: 0x41 Format Flags: 0xCCC ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Creative Sound Blaster PCI, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Creative Sound Blaster MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External Creative Sound Blaster MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1106, 0x3038 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes | Driver: usbd.sys, 8/4/2004 08:00:00, 4736 bytes ---------------- Gameport Devices ---------------- + Creative AudioPCI (ES1371,ES1373) (WDM) | Location: PCI bus 0, device 7, function 0 | Matching Device ID: pci\ven_1274&dev_1371&subsys_13711274 | Service: es1371 | Driver: ksuser.dll, 4/13/2008 20:11:56, 4096 bytes | Driver: ksproxy.ax, 4/13/2008 20:12:42, 129536 bytes | Driver: ks.sys, 4/13/2008 15:16:36, 141056 bytes | Driver: drmk.sys, 4/13/2008 14:45:14, 60160 bytes | Driver: portcls.sys, 4/13/2008 15:19:42, 146048 bytes | Driver: stream.sys, 4/13/2008 14:45:16, 49408 bytes | Driver: wdmaud.drv, 4/13/2008 20:12:45, 23552 bytes | Driver: es1371mp.sys, 6/3/2002 11:18:32, 40832 bytes | +-+ Game Port for Creative | | Matching Device ID: *ctl7001 | | Service: gameenum | | Driver: gameenum.sys, 4/13/2008 14:45:29, 10624 bytes ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes | + PS/2 Compatible Mouse | Matching Device ID: *pnp0f13 | Service: i8042prt | Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Modem Service Provider: BCM V.90 56K Modem DirectPlay8 Serial Service Provider: COM1 DirectPlay8 Serial Service Provider: COM3 DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 15.4 GB Total Space: 35.4 GB File System: NTFS Model: WDC WD400BB-60AUA1 Drive: D: Free Space: 0.6 GB Total Space: 2.8 GB File System: FAT32 Model: WDC WD400BB-60AUA1 Drive: G: Model: Compaq DVD-ROM DVD-116 Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes Drive: H: Model: LG CD-RW CED-8120B Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes Drive: F: Model: SanDisk U3 Cruzer Micro USB Device Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes -------------- System Devices -------------- Name: BCM V.90 56K Modem Device ID: PCI\VEN_14E4&DEV_4212&SUBSYS_000114E4&REV_00\3&61AAA01&0&50 Driver: C:\WINDOWS\system32\DRIVERS\BCMDM.sys, 3.02.0012.0009 (English), 8/17/2001 09:28:00, 871388 bytes Name: Creative AudioPCI (ES1371,ES1373) (WDM) Device ID: PCI\VEN_1274&DEV_1371&SUBSYS_13711274&REV_09\3&61AAA01&0&38 Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 20:11:56, 4096 bytes Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 20:12:42, 129536 bytes Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 15:16:36, 141056 bytes Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:14, 60160 bytes Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 15:19:42, 146048 bytes Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 14:45:16, 49408 bytes Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 20:12:45, 23552 bytes Driver: C:\WINDOWS\system32\drivers\es1371mp.sys, 5.01.3612.0000 (English), 6/3/2002 11:18:32, 40832 bytes Name: SMC EZ Card 10/100 PCI (SMC1211 Series) Device ID: PCI\VEN_1113&DEV_1211&SUBSYS_12111113&REV_10\3&61AAA01&0&48 Driver: C:\WINDOWS\system32\DRIVERS\SMC1211.sys, 1.33.0711.2001 (English), 7/11/2001 11:06:12, 23153 bytes Name: VIA Power Management controller Device ID: PCI\VEN_1106&DEV_3057&SUBSYS_00000000&REV_40\3&61AAA01&0&A4 Driver: n/a Name: VIA Rev 5 or later USB Universal Host Controller Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_16\3&61AAA01&0&A3 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: VIA Rev 5 or later USB Universal Host Controller Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_16\3&61AAA01&0&A2 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: VIA PCI to ISA bridge Device ID: PCI\VEN_1106&DEV_0686&SUBSYS_00000000&REV_40\3&61AAA01&0&A0 Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes Name: VIA Bus Master IDE Controller Device ID: PCI\VEN_1106&DEV_0571&SUBSYS_00000000&REV_06\3&61AAA01&0&A1 Driver: C:\WINDOWS\system32\DRIVERS\viaide.sys, 1.00.0001.0001 (English), 4/13/2008 14:40:31, 5376 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes Name: NVIDIA RIVA TNT2 Model 64/Model 64 Pro Device ID: PCI\VEN_10DE&DEV_002D&SUBSYS_000B10DE&REV_15\4&2299AE5B&0&2808 Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 1341339 bytes Driver: C:\WINDOWS\system32\nvinstnt.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 126976 bytes Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0010.4523 (English), 7/28/2003 14:19:00, 77824 bytes Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.4523 (English), 7/28/2003 14:19:00, 3902603 bytes Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 3850240 bytes Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 4841472 bytes Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 49152 bytes Driver: C:\WINDOWS\system32\nview.dll, 6.14.0010.4523 (English), 7/28/2003 14:19:00, 852038 bytes Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 45127 bytes Driver: C:\WINDOWS\system32\dmcpl.exe, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 1323008 bytes Driver: C:\WINDOWS\system32\nvshell.dll, 6.14.0010.4523 (English), 7/28/2003 14:19:00, 471112 bytes Driver: C:\WINDOWS\system32\nvtuicpl.cpl, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 143360 bytes Driver: C:\WINDOWS\system32\nwiz.exe, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 323584 bytes Driver: C:\WINDOWS\system32\nviewimg.dll, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 512000 bytes Driver: C:\WINDOWS\system32\keystone.exe, 6.14.0010.4523 (English), 7/28/2003 15:19:00, 286806 bytes Driver: C:\WINDOWS\help\nvcpl.hlp, 7/28/2003 15:19:00, 52951 bytes Driver: C:\WINDOWS\help\nvwcplen.hlp, 7/28/2003 15:19:00, 22977 bytes Driver: C:\WINDOWS\nview\generic.tvp, 7/28/2003 15:19:00, 30902 bytes Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller Device ID: PCI\VEN_104C&DEV_8020&SUBSYS_8010104C&REV_00\3&61AAA01&0&30 Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:46:18, 61696 bytes Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/13/2008 14:46:18, 53376 bytes Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:51:25, 61824 bytes Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:51:25, 60800 bytes Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 09:46:40, 6400 bytes Name: AMD-761 Processor to AGP Controller Device ID: PCI\VEN_1022&DEV_700F&SUBSYS_00000000&REV_00\3&61AAA01&0&08 Driver: C:\WINDOWS\system32\DRIVERS\AMDAGP.SYS, 5.02.0002.2195 (English), 4/13/2008 14:36:39, 43008 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_700E&SUBSYS_00000000&REV_12\3&61AAA01&0&00 Driver: n/a0 -
At a glance, I'd say your main problem is that your graphics card falls significantly short of the recommended minimum.
Your current graphics processor is an integrated processor with 16MB of memory, whereas the Download page recommends at least 64MB of video memory. Also, you're barely at the minimum recommended RAM.
Not certain what changes from the latest patch would have made the difference though.
The only recommendation I can make short of buying a new computer is turning down the graphics settings as low as they will go, and seeing if the game will run.0 -
well if thats the case.. then how is it i could play for months without a problem, then this 334 update and all this0
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You got the same reply basically in your ticket about your video chipset and CPU not meeting the system requirements.
Also, the system RAM just fits in the minimum requirements.
Please consider upgrading your system to one made in the last 1-3 years with a dedicated 3d video chipset made by nVidia or ATI.Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera0 -
Your PC just dosent have the guts
you could try some cheap fixes try reseating the heat sink with thermal compound, and blowing out trapped dust from the fins on the heat sink, try removing the side pannel of your tower for better airflow the object is to make your system run cool and clean out the fluff inside the pc case, other than that upgrade
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Either,
A) your Computer is way out of date Hardware wise, which i recomend a new biuld if able to, and there really is no way that you can "upgrade" your current rig to play PW better, everything will bottleneck an upgrade, no offense. A "Decent" gaming rig with maybe a dual/triple core with a good video card can be had for about 500$ all new, if your willing to biuld yourself.
as the poster above me mentioned, it COULD be a slight over heating issue. ~Antec 1200, Phenom II X4 940 3.8Ghz, 4850 OC, 37in/22in Monitor0
This discussion has been closed.
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