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Getting white flashy graphics or miscolored fashion items?

darthpanda16darthpanda16 Posts: 9,471 Arc User
edited May 2010 in Support Desk
For the fashion clothes issue, see here: http://pwi-forum.perfectworld.com/showthread.php?t=729812

The white flashy graphic issue affects the entire screen, not any geometry in the game.

For both glitches, we need some info from you all.

What version of Windows are you running?
(Example: Windows Vista Service Pack 2)

What video chipset do you have? How much RAM does the video chipset have?

What is the date of the driver for your video chipset?

How much system RAM do you have?

Which issue are you experiencing? (white flashy, or glitchy fashion)
Post edited by darthpanda16 on
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Comments

  • Heartstone - DreamweaverHeartstone - Dreamweaver Posts: 1,338 Arc User
    edited May 2010
    What version of Windows are you running?

    Vista 64 bit SP 2

    What video chipset do you have?

    Nvidia Geforce GTX 260

    How much RAM does the video chipset have?

    896 MB

    What is the date of the driver for your video chipset?

    latest one. version 197.45

    How much system RAM do you have?

    8 GB


    White flashy stuff.
    I'm sorry for misspelling / mistyping and grammar b:surrender

    102 - Archer - Heartz
  • Miss_Teria - Heavens TearMiss_Teria - Heavens Tear Posts: 50 Arc User
    edited May 2010
    What version of Windows are you running?

    Windows Vista Home Premium 64-Bit Service Pack 2

    What video chipset do you have?

    Nvidia 9600GT (XFX: pv-t94p-ydd4)

    How much RAM does the video chipset have?

    512MB DDR3

    What is the date of the driver for your video chipset?

    197.45

    How much system RAM do you have

    4 GB
    Proud member of Nocturne, a mature Heaven's Tear guild
    where we invite people, not levels.
    [SIGPIC][/SIGPIC]
  • Miss_Teria - Heavens TearMiss_Teria - Heavens Tear Posts: 50 Arc User
    edited May 2010
    Proud member of Nocturne, a mature Heaven's Tear guild
    where we invite people, not levels.
    [SIGPIC][/SIGPIC]
  • Heartstone - DreamweaverHeartstone - Dreamweaver Posts: 1,338 Arc User
    edited May 2010


    I get This as well.
    I'm sorry for misspelling / mistyping and grammar b:surrender

    102 - Archer - Heartz
  • surtrsurtr Flaming Fist of QA Posts: 3,378 Perfect World Employee
    edited May 2010
    This is an older, known issue.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

  • darthpanda16darthpanda16 Posts: 9,471 Arc User
    edited May 2010
    Those flowers are another known issue.

    The white flashing graphics effects the entire screen, not the geometry of the game.

    Please only post for the white flashy graphics or the fashion color issues.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Miss_Teria - Heavens TearMiss_Teria - Heavens Tear Posts: 50 Arc User
    edited May 2010
    well, i did see the white flashy thing today
    thats why i posted here, was just mentioning the other thing aswell
    since its an "older, known issue" as you say and still havent been fixed
    Proud member of Nocturne, a mature Heaven's Tear guild
    where we invite people, not levels.
    [SIGPIC][/SIGPIC]
  • infrared02infrared02 Posts: 24 Arc User
    edited May 2010
    What version of Windows are you running?

    XP perfessional version 2002, service pack 3

    What video chipset do you have?

    Nvidia Geforce 8400 GS

    How much RAM does the video chipset have?

    512 MB

    What is the date of the driver for your video chipset?

    7/14/2009 version: 6.14.11.9038

    How much system RAM do you have?

    3 GB


    white flashy glitch
  • Errol - DreamweaverErrol - Dreamweaver Posts: 15 Arc User
    edited May 2010
    What version of Windows are you running?
    Windows XP Professional Version 2002 Service Pack 3

    What video chipset do you have? How much RAM does the video chipset have?
    Mobile Intel 965 Express Chipset Family. 384 MB.

    What is the date of the driver for your video chipset?
    Driver Date: 3/9/2009 ; Driver Version: 6.14.10.5043

    How much system RAM do you have?
    1.96 GB

    Which issue are you experiencing?
    The white flash. One curious thing about it is it only seems to occur while playing my wizard. While on my assassin, I don't experience the flashing. =/
  • Yukkuri - Heavens TearYukkuri - Heavens Tear Posts: 624 Arc User
    edited May 2010
    While I haven't gotten the white flashy thingy, I got fashion miscoloration. I'm gonna dip in a little in a somewhat undesirable topic right now, but this is the same way that private servers renders newer fashion's colors. Just a random thought I had while in class which could help with the investigation.

    Without further ado:

    Windows 7 (64-bit)

    Radeon HD 3600 - 1 GB

    3/2/2010 (ver 8.712.0.0)

    5GB

    Fashion b:sad


    In other news, props for finally fixing the fish face color. b:pleased
    [sigpic][/sigpic]LOVE
    Information: It is proven that the majority of the Perfect World International player base suffers from "Motorcylophobia".

    -Every single patch to an MMO causes players to cry: "They Changed It, Now It Sucks". Every. Single. Patch. -Taken from TV Tropes.
  • spinkbottlespinkbottle Posts: 0 Arc User
    edited May 2010
    Windows Vista SP3;

    NVIDIAGeForce Go 7150M 1071MB (onboard);

    Don't know about last graphics driver update, but it's set to auto-update on this notebook;

    4GB;

    White Flash.
  • nim7nim7 Posts: 0 Arc User
    edited May 2010
    PrtScrcapture_2.jpg
    PrtScrcapture.jpg
    b:bye
    I don't get the white flash, I get it in Black colour..lol but its rare... I don't mind that glitch as much, just the fash ones >.<
  • Malilizi - HarshlandsMalilizi - Harshlands Posts: 181 Arc User
    edited May 2010
    If you turn your effects all the way down then the white flashing stops, if that sheds any light on the issue.
  • Qwentomec - Heavens TearQwentomec - Heavens Tear Posts: 270 Arc User
    edited May 2010
    Hmm seems problem has been fixed...I just got back on after being away an hour and theres a new patch 334, which has fixed the fash bug.
    you thilly gooses... feather set is thuper fabulous! -Bowlinbob

    Chars:
    Qwentomec 94 BM / _Zappy_ 99 Wizzy / xLysander 6x Cleric / MoneyBagz 5x Veno / BaNaNa 3x Barb / _Flappy_ 2x Archer / xKnifey 2x Sin / Spoo_Ney 3x Psy

    (cookie for anyone who gets the simpsons reference in those last 2 names)
  • /facepalm - Dreamweaver/facepalm - Dreamweaver Posts: 2 Arc User
    edited May 2010
    I don't know any of the real detail for my comp other than Vista. The white flashy graphic is like as fast as blinking and it's not constant and only takes up a little less than half the top fo my screen. Oh and it happens with my effects turned down too.
  • Cholla - HarshlandsCholla - Harshlands Posts: 132 Arc User
    edited May 2010
    I have been getting the white flashy thing. I have not yet installed the fashion patch but I have seen broken fashion so I will install it today.

    Today, the white flashy thing seems to be my terrain only (before I was spending most of my time in the cube, so almost everything was terrain but i also updated my video drivers since then). I have set my terrain quality to low and so far that has helped.

    I am running on vista 64 (sp2) on a 4GB clevo.

    dxdiag tells me:

    Card name: NVIDIA GeForce 9800M GTX
    Manufacturer: NVIDIA
    Chip type: GeForce 9800M GTX
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0617&SUBSYS_09021558&REV_A2
    Display Memory: 2796 MB
    Dedicated Memory: 1005 MB
    Shared Memory: 1791 MB
    Current Mode: 1920 x 1200 (32 bit) (59Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version: 8.17.0011.9716 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 3/16/2010 20:01:53, 11913832 bytes
    WHQL Logo'd: Yes
  • puckypucky Posts: 0 Arc User
    edited May 2010
    It's not clear to me, why we should give any information about any probs in the game.
    As clear to see, the long known graphical bug at Orchid Temple and the Forest Ruins isn't solved yet.
    Neither is the fall-back bug nor the "user doesn't exist"-bug solved, though they are known for more then a year now.
    Devs only take care about changes that get more money out our pockets or such vital changes like a new icon for "Second Wind".
    And for better and interesting game-play they cut down NPC-prices.
    I think we'll have to learn that this game is for making money - NOT for having a playful experience in a "perfect" game!! b:sad

    pucky
  • Miss_Teria - Heavens TearMiss_Teria - Heavens Tear Posts: 50 Arc User
    edited May 2010
    just a shame the same patch did fix that well know old "flower" issue
    hope you guys are still working on that one
    Proud member of Nocturne, a mature Heaven's Tear guild
    where we invite people, not levels.
    [SIGPIC][/SIGPIC]
  • richie85richie85 Posts: 0 Arc User
    edited May 2010
    What version of Windows are you running?
    None, Ubuntu Linux 10.04 (64 bit) + Wine 1.1.44, pretending to be Win XP
    (not supported by you guys I know, but the info below might help anyway)

    What video chipset do you have? How much RAM does the video chipset have?
    nVidia Corporation G96 [GeForce 9500 GT] (rev a1)
    physical vram: 1gb ram
    actual usuable ram for pwi (limited by wine/wine-config): 256mb

    What is the date of the driver for your video chipset?
    nVidia binary blob 195.36.15 (most current one for my OS)

    How much system RAM do you have?
    4gb

    Which issue are you experiencing? (white flashy, or glitchy fashion)
    Flashing screen, easy reproducible:
    My boots' sparkling effects can make my screen flashing, also the screens of other people (maybe I should sell those boots as PvP distraction weapon XD).

    Unequipping the boots or completely disabling effects "fixes" that.

    Those are the boots:
    screenshot244.png

    The combination of the Shards result in a sparkling that seems to cause the flashing issues.

    I have noticed the issue after the patch of May 19th the first time (and it almost made me PWI leave for good, it was THAT annoying XD).


    PS: if it helps any, feel free to use my account to test/reproduce the issue.
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