" Your current client program version is low. Please exit and update"

hkkx
hkkx Posts: 0 Arc User
edited April 2010 in Support Desk
What is this all about?



Did that 5 times.


There's no updates!





~and i don't really know where should i post this.
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Post edited by hkkx on

Comments

  • ilystah
    ilystah Posts: 59 Arc User
    edited April 2010
    Try re-downloading the game?

    Also, post this in technical support.
  • Thelas_Carr - Sanctuary
    Thelas_Carr - Sanctuary Posts: 448 Arc User
    edited April 2010
    Perhaps it's the Updater and not the ElementClient that it's trying to change... I got that message a few times and it didn't go away 'til I used the in-game updater rather than trying to download the patch manually (like I usually do). When I did the automated patch my Updater actually changed (the little window you see that checks versions and then highlights a "START" button)...

    Maybe that's what you're stuck on too?
  • hkkx
    hkkx Posts: 0 Arc User
    edited April 2010
    Thelas_Carr - Sanctuary wrote: »
    Perhaps it's the Updater and not the ElementClient that it's trying to change... I got that message a few times and it didn't go away 'til I used the in-game updater rather than trying to download the patch manually (like I usually do). When I did the automated patch my Updater actually changed (the little window you see that checks versions and then highlights a "START" button)...

    Maybe that's what you're stuck on too?

    Yep, that's the problem.
    [SIGPIC]http://img268.imageshack.us/img268/3985/daftpunks.png[/SIGPIC]
  • Clairenix - Heavens Tear
    Clairenix - Heavens Tear Posts: 2 Arc User
    edited April 2010
    Here's a screenie
    21omowi.png


    b:sadb:sadb:sad
  • Jennalicious - Sanctuary
    Jennalicious - Sanctuary Posts: 1,073 Arc User
    edited April 2010
    That has happened to me before too. Open the game launcher and verify the game files. It should be fixed after that.
  • Assazou - Sanctuary
    Assazou - Sanctuary Posts: 86 Arc User
    edited April 2010
    @Jenna,
    what do you mean by that b:surrender
    happened to me as well..
    [SIGPIC][/SIGPIC]
    Thanks to XRiptidex for the amazing sig. you're such a beast you make Barbs look like kittens b:laugh

    "Life Powder: The other white powder." -VerenKaunis b:chuckle
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited April 2010
    Disable your antivirus or firewall.

    Run Verify on the game launcher screen.

    Login. Play.

    Turn your antivirus/firewall back on.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Jennalicious - Sanctuary
    Jennalicious - Sanctuary Posts: 1,073 Arc User
    edited April 2010
    darthpanda16 wrote: »
    Run Verify on the game launcher screen.

    That's what I meant. When you open the launcher, there's a button on top that says Verify. Click that.
  • Clairenix - Heavens Tear
    Clairenix - Heavens Tear Posts: 2 Arc User
    edited April 2010
    ok, thank you all, now i have an other problem D:


    im bugged with safety lock

    i have putted it to 2 hours and 30 minutes 2 weeks ago


    and im not able to change it back to 1 minute when the time runs out
  • Anjiru - Sanctuary
    Anjiru - Sanctuary Posts: 336 Arc User
    edited April 2010
    Clairenix - Heavens Tear wrote: »
    ok, thank you all, now i have an other problem D:


    im bugged with safety lock

    i have putted it to 2 hours and 30 minutes 2 weeks ago


    and im not able to change it back to 1 minute when the time runs out

    You need to wait 3 days for the change to be applied. So change it, but DON'T TOUCH IT after you've changed it or the 3-day timer will reset.wmgjhz%20(45).gif

    (Well, you can touch it, but don't change the time againwmgjhz%20(3).gif)
    [SIGPIC][/SIGPIC]b:laugh
    ---
    "Arguing on the internet is like running in the Special Olympics."
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited April 2010
    For the Safety Lock info, please see here: http://pwi-forum.perfectworld.com/showpost.php?p=5858941&postcount=47
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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