Problem with Start D:

Jyen - Heavens Tear
Jyen - Heavens Tear Posts: 4 Arc User
edited March 2010 in Support Desk
Yesterday, i re-installed PW and patched it, and when i click on the "Start" i gave me 2 errors.
Then i thought "Tomorrow there is going to be a new patch" so i waited until now to dowload and install the new patch but.. I still get the errors! b:sad

Here SS:
error1d.th.jpg
Then ->
error2w.th.jpg

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2010
    I'm going to need some more information from you about your computer.

    Find out what the model number for your PC is. Check the documentation that came with your PC, or look on the back or bottom of your PC for the model Number.

    Please tell us the manufacturer's name of your system too! (Like HP, Dell, Toshiba, etc.)

    Next, go to Start, click on Run (or Search if using Vista/7), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device, Drivers, and DirectX Features boxes:
    DxDiagRequest.JPG

    Thanks!
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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