Still haveing problems plz help

takeachance614
takeachance614 Posts: 9 Arc User
edited January 2010 in Support Desk
i manually downloaded updates now it says i can't update cuz client is running
Post edited by takeachance614 on

Comments

  • Vivre - Harshlands
    Vivre - Harshlands Posts: 305 Arc User
    edited January 2010
    Make sure you exit from the game before trying. Or restart your computer just to make sure.
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  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    thanks for the help
  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    i manually downloaded updates it said client still running so i restarted and it said connection failed again so i exited out of client then it said client still running again plz help
  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    ok tryed that and now it says unable 2 conect again
  • Aadi - Lost City
    Aadi - Lost City Posts: 4,449 Arc User
    edited January 2010
    1. Press ctrl+alt+del, go to Task Manager, then Processes, find element.exe, then end it.

    OR

    2. Restart your computer.
    [SIGPIC][/SIGPIC]
    "aadi is a forum ninja, always there, skirting thru the shadows... striking with quick posts while you are distracted by your own" -Alexeno(kin)
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  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    i downloaded updates manually and it said client is still runing when it wasn't so i restated and now it saying unable to connect to update so i closed it and tryed it again and it said client still runing plz help
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited January 2010
    Please do not make multiple threads about the same topic. That is spam and against our forum rules. Threads merged.
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  • chesticles
    chesticles Posts: 424 Arc User
    edited January 2010
    1. Restart you computer
    2. Make sure your firewall/antivirus is NOT blocking your connection.
    3. Run update
    4. If successful, verify your game files by pressing verify on the launcher.
    5. Enjoy :D

    If you are still having issues, can you please take a Screenshot of your desktop when it gives you the "client still running error" and post it here

    Thx
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  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    i did it all and still haveing problems
  • Fritigern - Lost City
    Fritigern - Lost City Posts: 119 Arc User
    edited January 2010
    takeachance614 wrote: »
    i did it all and still haveing problems


    Restart ur PC b:sweat
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  • takeachance614
    takeachance614 Posts: 9 Arc User
    edited January 2010
    i did that already

    what else can i do
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