Disconect

sofreek
sofreek Posts: 4 Arc User
edited January 2010 in Support Desk
im having a problem with a computer that when you log in you will disconect in about 5 to 10 min its not losing internet just disconects the game you log in agen and 10 min later you disconect can aneybody help me
Post edited by sofreek on

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  • Hunter_PT - Heavens Tear
    Hunter_PT - Heavens Tear Posts: 1,222 Arc User
    edited January 2010
    When this happens to me i reset my router but it could be linked to bad weather or something which is where i get my lag from but idk to be honest.
    Executor Of Reunited ~ Level 3 ~ Level 85+ ~ No Drama, No Pressure Faction.

    Hunter_PT - Cleric 9X, (Active/Main)
    PoisonedTip - Veno 7x (Retired)
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  • sofreek
    sofreek Posts: 4 Arc User
    edited January 2010
    its not the roter the computer does not lose internet servics just the game have idinitical computer and nothing rong with it
  • hawk
    hawk Posts: 971 Arc User
    edited January 2010
    This is outside my realm of expertise, but I'm moving this to technical support where you'll get the right people looking at your thread.

    Try submitting a ticket if the problem persists, customer support probably has some avenues you can take to troubleshoot your problem.

    http://support.perfectworld.com/ticketing
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