GM Support

Ceshiari - Sanctuary

A lot of us in game really feel there has been a serious lack of in-game GM support/moderation this last half of the year.

The first half of this year, GM's were in game, joking around, moderating world chat (the occasional red text warning WC spammers to tone it down, or suffer the wrath of the GM's was everyone's highlight of the day).

Now, we never see them. Ever.

I know you guys have stuff to do, I know your busy. But really, would it kill you to hire one person to have a second computer hooked up in their office, and be logged on all the time, and occasionally look over to moderate world chat, or even just speak randomly throughout the day to let everyone know that GM's do love us, that GM's do appreciate our business, and that GM's still do exist, and will enforce the rules of World Chat?

God I miss the old PWI GM support.....

ElderSig - Dreamweaver

I must admit I do miss the "Dawning of New Day" quotes every night. b:cry

And I about died laughing the one day someone tried to argue with a GM in World Chat. Lmao

Aadi - Lost City

I do miss when every once in a while, we would see something that wasn't a canned system message like "Have you seen the Boutique?"

Those messages replaced the real ones. b:sad

_Lyra - Lost City

I miss them too b:cry.

Specially now that bots run rampant and they never reply to reports -.-

Ceshiari - Sanctuary

Everything is automated, it took the heart out of PWI. The heart being the GM's. Now, I have quests permanently stuck in my quest log reminding me to buy an inventory stone, or safe stone, or pet bag stone.

Or we get system message spam telling us to look at the cash shop, or we get junk e-mails practically begging for us to charge zen.

Advertising is ok, I dont mind a little. We all are quite aware of the cash shop and its presence. What we do mind is not having the GM's mingle with their players, and the little things that let us know that this company is run by actual humans who enjoy the same thing we do: gaming.

I have a few GM's on my twitter, and they seem so nice, and they seem to have so much fun at PWI HQ. Why cant they bring that aspect into the game, so we can enjoy the company as well?

Aeode - Sanctuary

ElderSig - Dreamweaver wrote: »

I must admit I do miss the "Dawning of New Day" quotes every night. b:cry

Just bringing these back would be a great step forward. A lot of people have said they miss these.

How else am I supposed to know what day it is b:cry

Ceshiari - Sanctuary

Aeode - Sanctuary wrote: »

Just bringing these back would be a great step forward. A lot of people have said they miss these.

How else am I supposed to know what day it is b:cry

Yeah, I admit, bringing those messages back would be a massive step forward, even if sometimes those messages were automated. It was nice to see that, to remind us what time it was LOL

I dont understand how this is called Perfect World INTERNATIONAL but we dont have international GM's?

eatwithspoons

Please keep in mind, not seeing us in the game does not mean we're not working, we just have a much larger community to support now, and with that comes much less free time.

As fun as hanging out in game is -and I've done it a few times- this detracts from the time we should be spending answering tickets. In the future if we grow more I hope we can have more folks helping out here so we'll have more free time to do this, but having a person logged on all day just to chat is not something that is viable in a game that has to support thousands upon thousands of users.

You might see me if you look hard enough, but I rarely advertise my own presence when I'm hanging around in game for fear of major lag death b:shocked

ElderSig - Dreamweaver

I must admit i've seen BearClaw hanging around Arch a bit lately.b:chuckle

Dang... I so want that GM cape....b:dirty

eatwithspoons

ElderSig - Dreamweaver wrote: »

I must admit i've seen BearClaw hanging around Arch a bit lately.b:chuckle

Dang... I so want that GM cape....b:dirty

NO! b:sinb:shocked

Zion - Dreamweaver

lol, i dun wanna GM cape, that would take some of the fun out of the game

Aadi - Lost City

I remember though you mentioning once that only certain people handle tickets. I believe it had to do with working through lunch breaks and how you do that but you don't handle tickets, if I remember correctly b:chuckle

My point being that there are GMs ingame, right? Would it really take so much time to shoot out a few personalized system messages a day? b:surrender I wouldn't ask for them to spend hours chatting with the playerbase, but maybe half an hour spread out throughout an entire work day doesn't seem like too much to ask, if they're ingame anyway.

__Longshot__ - Sanctuary

How about even making a few trustworthy people online able to monitor the WC. The language is getting pretty vulgar sometimes. Maybe give a few people the ability to hand out warnings or even the ability to notify online GM's for immediate action.

ElderSig - Dreamweaver

eatwithspoons wrote: »

NO! b:sinb:shocked

But... but..b:cry...

Ok you win, it would be unfair >.>

But can I get the GM aerogear?! +15 meter/secondb:dirty

And yes spoons, we really do miss you guys in-game

eatwithspoons

Aadi - Lost City wrote: »

I remember though you mentioning once that only certain people handle tickets. I believe it had to do with working through lunch breaks and how you do that but you don't handle tickets, if I remember correctly b:chuckle

My point being that there are GMs ingame, right? Would it really take so much time to shoot out a few personalized system messages a day? b:surrender I wouldn't ask for them to spend hours chatting with the playerbase, but maybe half an hour spread out throughout an entire work day doesn't seem like too much to ask, if they're ingame anyway.

Duly noted, I'll be making an effort to hang out more. As much as my responsibilities are split between a lot of things, I think I can hang out in game a bit while watching the forum much more easily than someone who is doing e-mail. Be on the lookout! Mornings are vital! (only if coffee is involved)

Aadi - Lost City

eatwithspoons wrote: »

Duly noted, I'll be making an effort to hang out more. As much as my responsibilities are split between a lot of things, I think I can hang out in game a bit while watching the forum much more easily than someone who is doing e-mail. Be on the lookout! Mornings are vital! (only if coffee is involved)

Yay! Thank you spoons b:victory

ElderSig - Dreamweaver

eatwithspoons wrote: »

Duly noted, I'll be making an effort to hang out more. As much as my responsibilities are split between a lot of things, I think I can hang out in game a bit while watching the forum much more easily than someone who is doing e-mail. Be on the lookout! Mornings are vital! (only if coffee is involved)

I give you cookie.

Wait... you're a GM.

You can make all the cookies you want!

Aurin - Dreamweaver

ElderSig - Dreamweaver wrote: »

I must admit I do miss the "Dawning of New Day" quotes every night. b:cry

And I about died laughing the one day someone tried to argue with a GM in World Chat. Lmao

i liked Dawning of a new day. Could be automated into the game?

Ceshiari - Sanctuary

eatwithspoons wrote: »

Please keep in mind, not seeing us in the game does not mean we're not working, we just have a much larger community to support now, and with that comes much less free time.

As fun as hanging out in game is -and I've done it a few times- this detracts from the time we should be spending answering tickets. In the future if we grow more I hope we can have more folks helping out here so we'll have more free time to do this, but having a person logged on all day just to chat is not something that is viable in a game that has to support thousands upon thousands of users.

You might see me if you look hard enough, but I rarely advertise my own presence when I'm hanging around in game for fear of major lag death b:shocked

I know you guys work hard (and play hard too, Ive seen the halloween pics :P) but I guess the community as a whole just feels like there is a serious lack of GM presence, even if there isnt actually a GM on. And world chat constantly gets out of hand (at least on Sanctuary) and you have other players trying to moderate the little immature brats that are bringing up subjects that should be left in the privacy of their house, away from a public game setting (or at least in faction chat).

I dunno I just miss you guys! b:cry

But yeah, thanks for letting us know that an effort will be made on your part. But it shouldnt just be you, it should be several of the GM's, there are what, 5 servers? Dont you guys have assigned GM's to assigned servers? I know that some of you are really swamped, and do multiple things, in game, on the website, and maybe even help the dev team (speculating here, idk how the PWI system is). But I know personally, if I were a GM, I would have PWI running on my computer (or as I said, Id even have a 2nd computer, and run PWI during the workday) just so I can have it available to moderate world chat, throw in a completely random, off the wall system message to make everyone laugh their butts off. The GM support is what really makes and breaks the game, imo...not just the GFX and character system.

This really came out from me from an earlier experience on that support chat thingie....(if that was you spoons, I apologize, but I cant stand what could be deciphered as automated responses)....I hate feeling like Im talking to an automated response system. Thats actually one of the reasons why I think everyone likes you so much, is because you actually deal out real responses.

But thanks for making a note of it. Tell the gang in the next meeting that their gamers want those "Mornings are Vital" messages back darnit!

Aadi - Lost City

ElderSig - Dreamweaver wrote: »

And yes spoons, we really do miss you guys in-game

Ceshiari - Sanctuary wrote: »

I dunno I just miss you guys! b:cry

The basis of all our messages. b:surrender

Angel__sora - Sanctuary

I just saw a GM in-game about 20 minutes ago. b:surrender

If you guys say you're there, then I believe ya.

Taranta - Dreamweaver

Overall this thread is pretty easy to sum up. We miss our GM's.

I've only seen 2 in 4 months...maybe if I gave them cookies, they'd want to come out and play more.

*goes to find cookies for gm's*

Grippieluver - Lost City

I have been playing the game for a while now (yes i have a low lvl just coz i didnt lvl for a while there) and I havent seen but 1 GM through out my life in PW! In a game that i shall not name, they have a day where noobs can follow a GM around and they give sorta a tuor of the well game lolz, but they were so robotic, I said, "Do you enjoy your Job?" and the GM replied "Invalid Question" b:sad n e wayz, it would be nice to cya round LC Spoonzie b:surrender

eatwithspoons

Angel__sora - Sanctuary wrote: »

I just saw a GM in-game about 20 minutes ago. b:surrender

If you guys say you're there, then I believe ya.

I was in your server around 7p yesterday b:chuckle

MagicHamsta - Lost City

eatwithspoons wrote: »

Please keep in mind, not seeing us in the game does not mean we're not working, we just have a much larger community to support now, and with that comes much less free time.

As fun as hanging out in game is -and I've done it a few times- this detracts from the time we should be spending answering tickets. In the future if we grow more I hope we can have more folks helping out here so we'll have more free time to do this, but having a person logged on all day just to chat is not something that is viable in a game that has to support thousands upon thousands of users.

You might see me if you look hard enough, but I rarely advertise my own presence when I'm hanging around in game for fear of major lag death b:shocked

hmm yes yes *puts paws together in a evil way*
(o.O)'
spoons has given us teh answer!!
Everyone DON'T SEND ANY TICKETS! b:chuckle
then spoons and teh others will be back!

*except me am on LC and spoons doesn't go there.* b:sad
but at least we have darth. b:chuckle

Aadi - Lost City

MagicHamsta - Lost City wrote: »

hmm yes yes *puts paws together in a evil way*
(o.O)'
spoons has given us teh answer!!
Everyone DON'T SEND ANY TICKETS! b:chuckle
then spoons and teh others will be back!

*except me am on LC and spoons doesn't go there.* b:sad
but at least we have darth. b:chuckle

I want a LC spoons b:cry

Grippieluver - Lost City

me too!!! b:cry

eatwithspoons

I was on LC the other day on one of the statues near central arch, but nobody really noticedb:chuckle

Grippieluver - Lost City

-.- nuuuuuuu!!! b:cry

IceJazmin - Heavens Tear

Grippieluver - Lost City wrote: »

-.- nuuuuuuu!!! b:cry

you snooze you loose... next time pay attention to the spoon by the statue

eatwithspoons

Who knows? I might even be there right now!