Client Won't Load

Sukinee - Heavens Tear
Sukinee - Heavens Tear Posts: 262 Arc User
edited September 2009 in Support Desk
Hi it seems that everytime my laptop shuts off from low battery or if I leave it unattended I can't seem to load up my client without having to restart my laptop all over again.

The client does appear but evertime I click on "Start" it seems to start loading, but it pauses, and then disappears.

Is there any way I could be able to fix that...could it be perhaps a standby issue because that is all I could think of at the moment.

Any advice would be useful thanks.
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Post edited by Sukinee - Heavens Tear on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    The game may still be running in the background. Bring up the Task Manager and look for the elementclient.exe under the processes tab.

    Right click on it and End Process, then try again.

    Or try rebooting your PC.

    Running your PC until the battery dies isn't recommended, in my opinion. You should have your system setup to warn you about a low battery around the 15-20 minutes power renaming mark, and have it shut your system down properly when the battery is down to 5%.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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