Zen

shootingstarvn
shootingstarvn Posts: 0 Arc User
edited September 2009 in Cash Shop Huddle
hi , can an Admininistrator look if I have ordered my Zen and that it worked?
I am waiting since 2 days and I wrote a support but I didnt get any reply.
Post edited by shootingstarvn on

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited September 2009
    hi , can an Admininistrator look if I have ordered my Zen and that it worked?
    I am waiting since 2 days and I wrote a support but I didnt get any reply.

    Our logs do not show anything for this account. Please contact the payment solution you used directly and inquire to them why your purchase has not processed. Once they help you resolve the issue, your ZEN should be awarded automatically after the payment completes.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Belldandy_ - Dreamweaver
    Belldandy_ - Dreamweaver Posts: 51 Arc User
    edited September 2009
    From personal experience, most of my online orders take 5-7 business days to be processed. That was me using Paypal. Some sites make that delay regardless of what method you use. I'd like to think that it's for security reasons.
    I am Belldandy, Goddess 1st Class, Unlimited License.
    [SIGPIC][/SIGPIC]
  • leetality
    leetality Posts: 2 Arc User
    edited September 2009
    hi , can an Admininistrator look if I have ordered my Zen and that it worked?
    I am waiting since 2 days and I wrote a support but I didnt get any reply.

    The first purchase will take the longest to process, give it some time. After that, future ones are quick.