Elementclient.exe wont update/download via new patch.

alphonzeelric
alphonzeelric Posts: 7 Arc User
edited September 2009 in Support Desk
When i update the game with the new patch via client, the thing pop ups where it tells me to try again or stop update. When i do it manually, it says update error. and when i verify, it says download file corrupted. anyone else have this prob? can anyone help me? b:surrender
Post edited by alphonzeelric on

Comments

  • pwnboy6
    pwnboy6 Posts: 21 Arc User
    edited September 2009
    yess i have same porblem.... wtf i did everything and its not workin... ahhhh b:angry
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    To use the manual patches (the way I do it), make sure the game isn't running.

    Double click on the patch file. If the game is installed properly, the game launcher screen will pop up and the patch will apply itself.

    You may need to change your firewall or security/antivirus settings to allow for pwprotector.exe, patcher.exe, elementclient.exe and launcher.exe to run.

    Sometimes those kinds of software will block the game thinking it is a virus because the game files changed during the patch.

    See info in my signature below.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • pwnboy6
    pwnboy6 Posts: 21 Arc User
    edited September 2009
    Nothing man.... I tryed it all, even jus took off my firewall same thing.......this is gettin annoyin tho i can tell u that.... i have been tryin 2 get on the sever for like 2+ hrs now... keeps gettin to element.exe and fails... or when i do manuel it says file corupted.... I have never had any problems in this game until today!!! b:cry
  • alphonzeelric
    alphonzeelric Posts: 7 Arc User
    edited September 2009
    so... have you guys solved this yet? i really want to get on... i need to do my dailies. otherwise... this is really stupid. plz respond asap ty i need to know if you guys are actually working on it or just doing whatever.

    nvm it's working for those that this is happening to, i just restarted my laptop and it started working try that and hopefully it works for you guys
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