Forgot the answer to my security question

Vive - Lost City
Vive - Lost City Posts: 24 Arc User
edited September 2009 in Support Desk
I know my password and everything, I think I didn't take that question seriously >.<
What now? I can't charge any zen now
Post edited by Vive - Lost City on

Comments

  • andracil
    andracil Posts: 2,949 Arc User
    edited September 2009
    Try sending a ticket at http://support.perfectworld.com/ticketing
    [SIGPIC][/SIGPIC]
  • pen15clubb
    pen15clubb Posts: 0 Arc User
    edited September 2009
    ok the answer to this:
    Go to your email - go to the "Verification e-Mail" it should be from PWI about the Purchase of zen saying go to this link to verify your account details.

    On the link, Fail all 5 attempts, the cash will be refunded.

    They send you another email. its a MANUAL RECOVERY.

    Fill in the answers correctly (they add 2 more questions so you can get it right)
    They will reply to you in an email saying here are the ones you missed.

    Security Answer: *****

    Then rebuy the zen :) auto-accepted in a split-second.

    gl :D
  • Vive - Lost City
    Vive - Lost City Posts: 24 Arc User
    edited September 2009
    damn girl, if this works.... :b:laugh
  • Vive - Lost City
    Vive - Lost City Posts: 24 Arc User
    edited September 2009
    my acount has been blocked from making transactions to pwe. I dont know if this was how its supposed to go, but I dont know where to go formhere. And yes, I did send in a ticket too
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    Just be patient on the ticket reply. Your wait may be 2-5 business days but hopefully sooner b:victory
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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