Client keeps crashing

pervs
pervs Posts: 0 Arc User
edited August 2009 in Support Desk
Is it just me or are other people having trouble logging into Lost City. Whenever I try it brings to the loading screen, it finishes loading the my client crashes. I tried to logging into other servers and everything worked fine. Its just Lost City that I cant get into.

Okay...
I created another character using the same account in Lost City and it let me log in without problems but as soon as i logged in my main character (Pervs) my client crashed again. -_-
"you want 1by1 go play tekken la"
Post edited by pervs on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited July 2009
    Please log in with your character. When the loading screen appears, press and hold the W key. When the game loads, your character should be running. The error message will still appear, but continue holding down W until your character has run beyond the spot where your game crashed. Restart the game and you should be able to play as normal. You may need to run the game in windowed mode for this to work. If your character was flying at the time, you will probably need to restart the game and try again after he lands.
    Let us know if you need additional support.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • falthos
    falthos Posts: 1 Arc User
    edited August 2009
    I'm having the same issue as the OP and I tried what the Admin suggested. Upon the load screen finishing, the error window prevents the pressed W key from inputting properly and I just get a repetitious beep and flashing error window as I hold the key down instead of moving anywhere. Any suggestions?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited August 2009
    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing

    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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