Customer Service Phone Number?
DMG - Dreamweaver
Posts: 30 Arc User
Is there a phone number that I can reach Customer Support on? My account e-mail address is old and inactive, and it submits tickets automatically using my account e-mail address.
Does anyone know the number?
Does anyone know the number?
Post edited by DMG - Dreamweaver on
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Comments
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DMG - Dreamweaver wrote: »Is there a phone number that I can reach Customer Support on? My account e-mail address is old and inactive, and it submits tickets automatically using my account e-mail address.
Does anyone know the number?
Taken from the FAQ section of PWI
Q1: How do I contact Perfect World Entertainment's Billing Department?
You can use the Ticketing System to contact Perfect World Entertainment's Billing Department. If it's a specific question about one of your payments, contact the phone number on your billing receipt and provide the representative with your transaction number.
b:cuteQuit.0 -
Do you have that number? I'm sure the billing receipt was sent to the inactive e-mail address. Has anyone gotten one recently and have the number?0
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DMG - Dreamweaver wrote: »Do you have that number? I'm sure the billing receipt was sent to the inactive e-mail address. Has anyone gotten one recently and have the number?
I don't since I haven't spend any money on they game.Probably someone else has it.b:surrenderQuit.0 -
please submit a ticket to customer support for assistance. Unless the situation is extremely urgent there is no need to call the phone line.
Click here to send a ticket to Customer Support * tumblr
* twitter.com/battleimmortals * FB * BoI MySpace * Blog0 -
does anyone know the number to call the phone line for costumer suport b:cute0
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LOL WTF? SPOONS IS BACK!!!!! And uh no offense bro but did u even read the post? HE can't GET TO the email that the ticket responses are being sent to lol. You all really need a friggin phone #, this ticket system is stupid and takes way too damn long. Does the live chat option work yet at least?0
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Alasen - Heavens Tear wrote: »LOL WTF? SPOONS IS BACK!!!!! And uh no offense bro but did u even read the post? HE can't GET TO the email that the ticket responses are being sent to lol. You all really need a friggin phone #, this ticket system is stupid and takes way too damn long. Does the live chat option work yet at least?
LOL WTF? look at the date.I was early taught to work as well as play,
My life has been one long, happy holiday;
Full of work and full of play-
I dropped the worry on the way-
And God was good to me everyday.0 -
Bad necro BAD![SIGPIC][/SIGPIC]0
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There is no Customer Service phone number, there is only a billing line strictly for billing-related issues. You can find the phone number on any of your payment receipts.
For any non-billing issues, please use the standard Ticketing system:
https://support.perfectworld.com/0
This discussion has been closed.
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