Failed to uncompress zip data

Repth - Harshlands

First my problem was corrupt packets. For whatever reason, PWI just can't seem to care enough to OFFICIALLY release these packets and make them downloadable through the downloads page (Don't tell me that the direct download works, save your post and go play or something). So what I did was connect my friends laptop to my computer, which has PWI installed, and I pulled all my working files off of my computer through a lan. Well great, I had to get working files from my own damn computer so thanks PWI for nothing. I've searched on google and every single thread with the keywords in the title above and everything is either ignored or closed. I shouldn't have to search on Google or go to third-party websites. PWI should take the initiative and responsibility of creating more potential customers/players and make a specific page relating to these problems. Rarely is there an actual answer from a moderator that works. Thanks to PWI for that again.

Anyway, So I pulled all of the files of my computer onto his. The verify process confirmed that the packets were all good. Not corrupted or anything. So I start installation. 78% later; "failed to uncompress zip data"

Well that's great. I've tried numerous fixes I have found online on other websites and still no luck. A lot of users experience this problem and it is very unprofessional of Perfect World Entertainment to neglect this potential customer base. I am severely disappointed with the lack of fixes I have found on this website. Honestly, if I worked for PWI I would be pretty embarrassed.

This is more of a rant than a PWI hate thread. I love the game, don't get me wrong. I invite someone to prove me wrong, find a fix to this simple one error message problem (Oh so intimidating, probably going to close my thread huh?). Prove me wrong and make me look like an idiot, as long as my friend and I can play, I quite honestly don't care.

Repth - Harshlands

Bumping my own thread because everyone else seems to think its necessary to have 6 different threads about the servers crashing.

Repth - Harshlands

Bumping due to an unsurprising lack of response. Customer service at its best.

darthpanda16

The reason why you often don't see any solutions to some users issues on the forums here is because we handle each user's issue case by case through our ticketing system. Most of our users get in game successfully after we have helped them through our ticketing email process going back and forth trying to help them figure out their issues.

It sounds like your system is having an issue downloading and unpacking the files for some reason.

If you can't get them downloaded properly, try using our bittorrent method here: http://pwi-forum.perfectworld.com/showpost.php?p=1033192&postcount=26

For you computer having issues installing the game and unpacking, definitely send us a ticket.

You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing

after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

We'll take a look at your system and see what is going on hopefully, ok? b:pleased