Unable to Update Client

Deathitsou - Harshlands
Deathitsou - Harshlands Posts: 77 Arc User
edited June 2009 in Support Desk
I have been using my mom's cruddy laptop for a while then got a new one for myself. It runs Windows Vista and I downloaded the client from the site, but when it tried to update the client it just stops and says "Unable to update due to data transmission error" or something similar to that. I even downloaded the client patch but there was no specific place to put it. I even uninstalled the game and reinstalled it, but nothing has changed. b:surrender
Post edited by Deathitsou - Harshlands on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2009
    Are you running it under an administrator account, and is UAC enabled?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Deathitsou - Harshlands
    Deathitsou - Harshlands Posts: 77 Arc User
    edited June 2009
    I am running it as Administrator and I disabled the UAC, still says the same thing as with the UAC enabled.
  • thesyn
    thesyn Posts: 0 Arc User
    edited June 2009
    I'm having the same problem. It won't update.

    When I try the manual patch, it says Unable To Connect...unable.jpg


    "Please Try Another Update Server"

    I only have 1 option...
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