Instantly System-Crash by login

junkero
junkero Posts: 2 Arc User
edited May 2009 in Support Desk
I can enter my name and password at the login-page of the game, 1 second later, my whole computer freeze, can some1 give me a hint?
Everything else(like Internetconnection, DVD watching, Nero) is running without problems.

My system
Windows 2000/SP4
Newest BIOS, Chipsetdrivers,Graphicartdrivers, DirectX9.
Post edited by junkero on

Comments

  • ladybella32
    ladybella32 Posts: 7 Arc User
    edited May 2009
    i just also download PWi , and mine is doing the same thing , my computer has rebooted itself like 3-5x and i also had 3 error . i cant seem to get past my login the second time i did but while i was creating my char it crashed on me . my cpu seems to be ok i have nvidia geforce 8500 gt and i beleive its up to date , i didnt have any other problems with my other games . i really dont know what to do i cant seem to get past login and play !!!! please anyone can u help me out , thank you ladybella
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited May 2009
    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing

    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • junkero
    junkero Posts: 2 Arc User
    edited May 2009
    I am back in the game. The problem was a "wrong" graphic-triber. I used the "correct" one, but in the UK version. I can`t say, why there should be a difference, but now i use the USA version, and it works. b:laugh
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