Few tips on GMs
Tearvalerin - Sanctuary
Posts: 3,787 Arc User
#1 They arent the dev team- they are more of the liason of the dev team, they do not fix the bugs, they alert the team of the bugs. Dont complain and mock these hard working people because it isnt their job to fix them.
#2 They arent allowed to disclose future content - a majority of MMO companies make their GM teams keep future game content a secret and they can be punished for releasing said information,Im pretty sure thats the same here with how ambigious their responses are on soon to come content.
#3 If you have a problem, dont spam World Chat, goto
support.perfectworld.com/ticketing
Submit a ticket, ask your question, file your report of unlawful acts, or whatever, dont sit and spam:
GM I HAZ PROBLEM PLZ CONTACT ME. Its rude to others using WC to sell or party hunt.
This being said, please understand, their job is more of an officer of the peace, and to promote and test new content, not to be your baby sitter, fix bugs, or whatnot :P. Hope this helps all of you who keep asking questions :P
Edit: Other things to remember that arent tolerated here but people seem to forget,
Bumping topics with a post of irrelavance, AKA Necroing.
-If you do not have anything constructive to the conversation, such as a 'new' point or a good question, dont repost. Posting to insult someone, the OP, or say something like "LOL DAT WUZ FUNNY" is not considered constructive.
Naming and Shaming players is not permitted on the forums. Submit a ticket like instructed above. Posting threads saying "so and so is *rude name* and did *bad thing*" or posting pictures of it is not tolerated, nor is discussing the kind of action which should be taken such as punishments. <- big nono there.
GL and happy gaming.
#2 They arent allowed to disclose future content - a majority of MMO companies make their GM teams keep future game content a secret and they can be punished for releasing said information,Im pretty sure thats the same here with how ambigious their responses are on soon to come content.
#3 If you have a problem, dont spam World Chat, goto
support.perfectworld.com/ticketing
Submit a ticket, ask your question, file your report of unlawful acts, or whatever, dont sit and spam:
GM I HAZ PROBLEM PLZ CONTACT ME. Its rude to others using WC to sell or party hunt.
This being said, please understand, their job is more of an officer of the peace, and to promote and test new content, not to be your baby sitter, fix bugs, or whatnot :P. Hope this helps all of you who keep asking questions :P
Edit: Other things to remember that arent tolerated here but people seem to forget,
Bumping topics with a post of irrelavance, AKA Necroing.
-If you do not have anything constructive to the conversation, such as a 'new' point or a good question, dont repost. Posting to insult someone, the OP, or say something like "LOL DAT WUZ FUNNY" is not considered constructive.
Naming and Shaming players is not permitted on the forums. Submit a ticket like instructed above. Posting threads saying "so and so is *rude name* and did *bad thing*" or posting pictures of it is not tolerated, nor is discussing the kind of action which should be taken such as punishments. <- big nono there.
GL and happy gaming.
Post edited by Tearvalerin - Sanctuary on
0
Comments
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Does seem like the GMS get a lot of uncalled for flack in a game they are supporting. Glad to see someone with a like mind b:victory0
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OMG QQ NERF NIX ITS OP QQ GMS DO SOEMTHIGN ABOUT IT QQ VENO OP NERF IT QQ OMG
/sarcasmBack.0 -
omg, we gotta fix those wizards, they 1 hit everything and have so much hp! They're far more wanted in squads too, I can never find a squad for a TT. b:cryI was early taught to work as well as play,
My life has been one long, happy holiday;
Full of work and full of play-
I dropped the worry on the way-
And God was good to me everyday.0 -
Tearvalerin - Sanctuary wrote: »#1 They arent the dev team- they are more of the liason of the dev team, they do not fix the bugs, they alert the team of the bugs. Dont complain and mock these hard working people because it isnt their job to fix them.
#2 They arent allowed to disclose future content - a majority of MMO companies make their GM teams keep future game content a secret and they can be punished for releasing said information,Im pretty sure thats the same here with how ambigious their responses are on soon to come content.
#3 If you have a problem, dont spam World Chat, goto
support.perfectworld.com/ticketing
Submit a ticket, ask your question, file your report of unlawful acts, or whatever, dont sit and spam:
GM I HAZ PROBLEM PLZ CONTACT ME. Its rude to others using WC to sell or party hunt.
This being said, please understand, their job is more of an officer of the peace, and to promote and test new content, not to be your baby sitter, fix bugs, or whatnot :P. Hope this helps all of you who keep asking questions :P
Good points and spot on for the most part.
Perfect World Entertainment should be thought of more as a game publishing company then a game development company.0 -
Like when you buy a game from EA Games and in the beginning you get this random **** studio that made the game xD
So Dvorak are you the "boss" of the GMs? Cause you seem like it to me xDBack.0 -
In college I was a Resident Assistant. It was basically a real-life GM. I hated it, so more power to you guys for doing this incredibly thankless job. b:victoryyay0
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Good points and spot on for the most part.
Perfect World Entertainment should be thought of more as a game publishing company then a game development company.
Well I think most people get the fact that if an NPC is named "Craftsman Fu" Or "Banker (Insert Random Chinese Name)" that you guys don't develop the game but rather publish the game.
I thought it was kinda obvious... But of course.. as Einstein would have said...
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein
Man.. that smart dude says smart stuff about not smart stuff.Position: Professional Forum Troll
Position Details: Be able to incite people to flames and perform miracles such as telling people what's right and what's wrong. Be able to dish out flames to other people so fire extinguishers are needed to put out the flames. Most of all, giving others a piece of reality.
ZephyrX is better than crack... he's your Anti-Drug0 -
woo, this is usually against my standards, but some people arent getting the message nor some of the rules around here. bump, with an edit in original post, maybe itll help people a little more >_>.0
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Theticket Thing DOSE NOT WORK IM NOT SURE HOW MANY TIMES IVE SAID THIS0
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Sending in tickets works just fine. I've always gotten a fast response. Only time it took a few days was when they had just gotten swamped with tickets do to a certain bug, which was acceptable since there were possibly hundreds, or more, tickets in front of mine.Main characters
Celestial Sage Venomancer Zoe - 100
Sage Barbarian Malego - 910 -
fatboy, shut up and dont spam threads with nonsense0
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Should sticky this.
Far too many people (cough, fatboy, cough) have not the slightest sense of empathy for our hard working GMs, and the **** they've gotta deal with on a daily basis.0 -
I for one think the GM's are doing an outstanding job. For me the ticket system does work. I used it for the first time a couple of months ago to report a player impersonating a GM who was harassing me and so I sent in a ticket and was responded within a few days. Its all about patience fatboy the Gms have to deal with hundreds of tickets everyday if not more now that we have two new servers (well not so new anymore) Give them a break as they need to look at the tickets that have higher priority such as bugs or hackers. So stop your whining and have some patience.
Kudos to the GM's and there hard work keep it up you guys are awesome.0 -
Fatboykkb - Harshlands wrote: »Theticket Thing DOSE NOT WORK IM NOT SURE HOW MANY TIMES IVE SAID THIS
Judging by your post count of 1... I'd say you've said it once. b:chuckle Or, you're the alt account of a banned whiner.0 -
he had 3 posts locked earlier for complaining that the gms didnt answer his ticket INSTANTLY0
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Tearvalerin - Sanctuary wrote: »#1 They arent the dev team- they are more of the liason of the dev team, they do not fix the bugs, they alert the team of the bugs. Dont complain and mock these hard working people because it isnt their job to fix them.
#2 They arent allowed to disclose future content - a majority of MMO companies make their GM teams keep future game content a secret and they can be punished for releasing said information,Im pretty sure thats the same here with how ambigious their responses are on soon to come content.
#3 If you have a problem, dont spam World Chat, goto
support.perfectworld.com/ticketing
Submit a ticket, ask your question, file your report of unlawful acts, or whatever, dont sit and spam:
GM I HAZ PROBLEM PLZ CONTACT ME. Its rude to others using WC to sell or party hunt.
This being said, please understand, their job is more of an officer of the peace, and to promote and test new content, not to be your baby sitter, fix bugs, or whatnot :P. Hope this helps all of you who keep asking questions :P
Edit: Other things to remember that arent tolerated here but people seem to forget,
Bumping topics with a post of irrelavance, AKA Necroing.
-If you do not have anything constructive to the conversation, such as a 'new' point or a good question, dont repost. Posting to insult someone, the OP, or say something like "LOL DAT WUZ FUNNY" is not considered constructive.
Naming and Shaming players is not permitted on the forums. Submit a ticket like instructed above. Posting threads saying "so and so is *rude name* and did *bad thing*" or posting pictures of it is not tolerated, nor is discussing the kind of action which should be taken such as punishments. <- big nono there.
GL and happy gaming.
Somehow i get the impression you made this post just to raise your post count lolFacebook.com/foxi187
[SIGPIC][/SIGPIC]0 -
i suggest you look at the date of the original post0
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-the reason some threads keep being added to is because people are interested/enjoy/want to comment on/etc.the particular discussion. to call it necro is just dumb, and a paranoid twitch that i have seen only in gaming forums. in any other forum, on any other subject under the sun, it would be fine. one forum i know has a thread of related stories that has continued for about 8 years....and everyone loves it.
-GMs, as you say, are our liasons with the devs. as such, they knew going in that we, the players, have to ask them things, squawk for help (or dont you remember that there is actually a control for that in the game?), and GMs are the ones we are in contact with when we write tickets. so there is nothing wrong with contacting them. some situations call for a two pronged approach-a ticket *and* a WC holler. and that was something told to me by a friend who is close to a number of GMs.
-i have been very pleased with the recent attention the mods have paid to the forums here lately...something unusual in most i have been in over the years. thanks, guys, and keep up the good work!b:thanksTearvalerin - Sanctuary wrote: »#1 They arent the dev team- they are more of the liason of the dev team, they do not fix the bugs, they alert the team of the bugs. Dont complain and mock these hard working people because it isnt their job to fix them.
#2 They arent allowed to disclose future content - a majority of MMO companies make their GM teams keep future game content a secret and they can be punished for releasing said information,Im pretty sure thats the same here with how ambigious their responses are on soon to come content.
#3 If you have a problem, dont spam World Chat, goto
support.perfectworld.com/ticketing
Submit a ticket, ask your question, file your report of unlawful acts, or whatever, dont sit and spam:
GM I HAZ PROBLEM PLZ CONTACT ME. Its rude to others using WC to sell or party hunt.
This being said, please understand, their job is more of an officer of the peace, and to promote and test new content, not to be your baby sitter, fix bugs, or whatnot :P. Hope this helps all of you who keep asking questions :P
Edit: Other things to remember that arent tolerated here but people seem to forget,
Bumping topics with a post of irrelavance, AKA Necroing.
-If you do not have anything constructive to the conversation, such as a 'new' point or a good question, dont repost. Posting to insult someone, the OP, or say something like "LOL DAT WUZ FUNNY" is not considered constructive.
Naming and Shaming players is not permitted on the forums. Submit a ticket like instructed above. Posting threads saying "so and so is *rude name* and did *bad thing*" or posting pictures of it is not tolerated, nor is discussing the kind of action which should be taken such as punishments. <- big nono there.
GL and happy gaming.[SIGPIC][/SIGPIC]
(and hugs to Flauschkatze for the sig!)
"Thanks for writing me-- it's always great to hear from a vet.
-FrankieRaye"
Playing here since '08b:heart0 -
Fatboykkb - Harshlands wrote: »Theticket Thing DOSE NOT WORK IM NOT SURE HOW MANY TIMES IVE SAID THIS
...it does work~~Inactive~~
[SIGPIC][/SIGPIC]
Thanks to Torhn for coloring!0 -
why would people need to comment on a thread where the arguing and insights are done and over with months ago? if you just repeat something everyone else says, -that- is stupid, and any forum ive ever been to routinely deletes or archives dead threads to prevent more garbage from popping back up, like that 'think venomancers are over powered?' thread that went on for EIGHTY FIVE pages of spam and flaming all because some idiot bumped it.
and no one said contacting GMs is bad.
they just make the marquee in game for a reason, im sure youve seen it:
"Have a problem? Submit a ticket, support.perfectworld.com" or whatever.0 -
Well, I'm not sure if it works lol... I perfectly understand that GMs are busy people, but I'm already waiting over 4 and a half months for a reply. And yes, I sent another ticket after two weeks of waiting. And yes, it is (was) a serious issue.
On the other hand, I did get a quick response when I had problems charging my zen...0 -
josefinemutzenbacher wrote: »Well, I'm not sure if it works lol... I perfectly understand that GMs are busy people, but I'm already waiting over 4 and a half months for a reply. And yes, I sent another ticket after two weeks of waiting. And yes, it is (was) a serious issue.
On the other hand, I did get a quick response when I had problems charging my zen...
Send a pm to one of the admins here on the forum. It is very likely they either didn't receive it (they can't even get mine -.-) or you didn't receive their answer.[SIGPIC][/SIGPIC]0 -
aryannamage wrote: »Send a pm to one of the admins here on the forum. It is very likely they either didn't receive it (they can't even get mine -.-) or you didn't receive their answer.
Thanks for your reply. I will consider it, even though I doubt anything will be done after such a long time, since the issue was about items dissapearing probably due to a bug.0 -
BUMP
sticky this please.
lock as well ( to prevent any future flaming )[SIGPIC][/SIGPIC]
Super Duper Uber Booper0 -
My experience with Free to play MMO's.... ok even pay to play MMO's is that people for some odd reason don't seem to know the difference between a GM (Game Manager) and a Dev (Game Developer). My personal thoughts on that is that it is most likely because they don't understand the differences.
A GM is like a Store Manager. He doesn't own the store, he just keeps it running.
A Developer is like a factory. It does not run the store, it just make's the stuff it sells.
Both do totally different jobs.
You generally wouldn't expect a store manager to be able to repair or make what they sell. But... in MMO's the vast majority of the idiots playing them, seem to think they should be able to whip out a bit of code to fix any little problem they perceive themselves as having and don't have the intelligence to know better.
~S0 -
^ ^ Nice Tear, and so very true. I don't understand why people attack GM's the way they do. As if GM meant "PWI slave", people won't even give them a chance to respond.
Necroing an old thread could cause the thread to be locked, because it's so old and no one has posted on it for months then out the blue someone bumps it. So if the guy ever came back with part 2 He wouldn't be able to post it in the thread. Just cause you like a thread that's old doesn't mean you keep bumping it so people can see it. After a while it just starts a flame war (from what i have seen on this forum). Or worse spammers.
>.< post a topic on forum etiquette Tear, because the constant crying is getting annoying. I mean even when the thread is old or locked they start another thread of crying >.< about the same topic just with a different name. O.o I don't know why people always accuse you for flaming, seems like you more so tell the truth. Most the time you can tell when your annoyed. Ah well hopefully people get the point. Ty for the words of wisdom0 -
I'm curious what the GM's do all day. That must be an easy job...
Little bit of paper work or whatever. Posting events on the site...then sit and goof around in the office all day. O_o0 -
Literature - Harshlands wrote: »I'm curious what the GM's do all day. That must be an easy job...
Little bit of paper work or whatever. Posting events on the site...then sit and goof around in the office all day. O_o
Almost as easy as trolling on the forums, right?0 -
Isala - Sanctuary wrote: »Almost as easy as trolling on the forums, right?
Trolling is hard work...
100% not easy, but it does have its perks..Position: Professional Forum Troll
Position Details: Be able to incite people to flames and perform miracles such as telling people what's right and what's wrong. Be able to dish out flames to other people so fire extinguishers are needed to put out the flames. Most of all, giving others a piece of reality.
ZephyrX is better than crack... he's your Anti-Drug0 -
Literature - Harshlands wrote: »I'm curious what the GM's do all day. That must be an easy job...
Little bit of paper work or whatever. Posting events on the site...then sit and goof around in the office all day. O_o
I highly doubt that. Since they are flooded with complaints, suggestions, bug reports, harassment issues, etc. I'm sure there is a lot of work to be done, and i do believe that they are hosting more than just pw now. Ethersaga, and I'm sure they're busy with Jade Dynasty since the cb is coming out soon. Frankly i would think a GM's job is very stressful, given the fact that it's has a lot to do with customer service. For some reason mmorpg get the rudest consumer base, especially when they invest money in the game. Also there are a lot of young ones who play, and have no social skills at all. They can't get their point across without insulting or ridiculing and their tempers fly when not responded too within seconds.
Anyway it's rude to say that a GM's job is easy if you know nothing about it.0
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