Waitng...

rustyjoe
rustyjoe Posts: 6 Arc User
edited May 2009 in Cash Shop Huddle
I purchased my zhen($10) a good 1+ hour ago and yet, it's still reviewing. I'm just wondering if this is normal or there is a problem?

I used google checkout if that helps an activated my email and unchecked the box.
Post edited by rustyjoe on

Comments

  • Batista - Dreamweaver
    Batista - Dreamweaver Posts: 370 Arc User
    edited May 2009
    I haven't run into this issue recently but the first transaction or two, took an hour or so (maybe 3 hours) to get the Zhen I purchased online. After the first transaction, it seems like it takes up to thirty minutes, though I usually receive it within five minutes most recently.
    Batista (85 Cleric) {Semi-Retired Character}
    Venom (55 Venomancer) {Main Character - On Vacation}
    - - - - - - - - - - - - - -
    territorywar.info (Dreamweaver TW Maps) (Updated 08/28/2010)
    battleoftheimmortals.com (Under Major Construction)
  • Foxx_trott - Heavens Tear
    Foxx_trott - Heavens Tear Posts: 802 Arc User
    edited May 2009
    Log out and then back in again, you won't see the Zen there until you do this.

    Good luck!
    [SIGPIC][/SIGPIC]
    You will never do anything in this world without courage.
    It is the greatest quality of the mind next to honor.
    ~Aristotle
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited May 2009
    rustyjoe wrote: »
    I purchased my zhen($10) a good 1+ hour ago and yet, it's still reviewing. I'm just wondering if this is normal or there is a problem?

    I used google checkout if that helps an activated my email and unchecked the box.

    Hello,

    While your payment's status says "reviewing", the payment solution you have used has not completed their part of verifying the purchase. Once they have processed the payment on their side and sent the payment to Perfect World Entertainment, the status will change from reviewing. There is no estimated time that these things take so you just need to be patient while the payment solution approves/denies your purchase. The newer your account is, the chance of your payment taking a while to approve is increased.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Requeil - Harshlands
    Requeil - Harshlands Posts: 106 Arc User
    edited May 2009
    Same here, I waited 24 hours already, still nada. Can't be bothered with ticketing, cause it's PBC's problem.
    [SIGPIC][/SIGPIC]
  • Maddrox - Harshlands
    Maddrox - Harshlands Posts: 1,140 Arc User
    edited May 2009
    wow.. I typically wait about 5 seconds.. at the most. Sometimes it's almost like it doesn't even review? b:surprised
  • G_ree_n - Sanctuary
    G_ree_n - Sanctuary Posts: 248 Arc User
    edited May 2009
    Log out and then back in again, you won't see the Zen there until you do this.

    Good luck!
    I have never had to do that. The most I have ever needed to do is close the boutique and open it again.

    I'm sorry you're having this problem OP, I would be pretty ticked.
    [SIGPIC][/SIGPIC]
    Roll a barb on Sanctuary for hot cleric action. b:kiss