Email Problems

mrhungry
mrhungry Posts: 4 Arc User
edited May 2009 in Support Desk
My current email has been compromised So I would like to know if there is any way to change it to a new one So i can buy gold.
Post edited by mrhungry on

Comments

  • aryannamage
    aryannamage Posts: 0 Arc User
    edited May 2009
    Please send a ticket to Customer Support.
    [SIGPIC][/SIGPIC]
  • mrhungry
    mrhungry Posts: 4 Arc User
    edited May 2009
    I did that, Now where do i wait for a reply? I cant use my email and I cant figure out how else I would geta reply.
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited May 2009
    mrhungry wrote: »
    I did that, Now where do i wait for a reply? I cant use my email and I cant figure out how else I would geta reply.

    Hello,

    We suggest going to Yahoo and attempting to change your password to regain control of that email account. With your security question, you can change the password of that email account to regain access. We can only change email addresses for registered accounts in the case of an internet service provider change if your registered email is from your ISP. Since you are using a free email service, you will need to work with them on regaining access to your account and unfortunately, we cannot change the email in your situation.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
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