Can't even get launch screen up

Frost - Harshlands
Frost - Harshlands Posts: 7 Arc User
edited April 2009 in Support Desk
Hi I cant even log on the launch screen. My internet connection is fine why cant' I log on into the launch screen ?
Post edited by Frost - Harshlands on

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  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited April 2009
    What happens when you try to log in?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited April 2009
    Don't worry, we'll try to help you figure it out.

    Check this post to see if you have Flash installed and an updated web browser: http://pwi-forum.perfectworld.com/showpost.php?p=741691&postcount=4
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Frost - Harshlands
    Frost - Harshlands Posts: 7 Arc User
    edited April 2009
    no good, still not working. I was playing fine this morning. I don't know what happened.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited April 2009
    So what error message do you get when you try to log in?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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