Game crashed...again and again

Delirium - Harshlands

well, title says everything..game crashes after I've played around an hour making fbs, bosses kinda hard. Of course game doesn't write anything after it closes, nor does the windows. I took a look at file: ...\PWI\config\element\fileerr and found this:

2009/3/18 17:58:18 Failed to copy file from video/highsetting.cfg to ../config/patcher/video.cfg

then a new entry appears everytime game closes itself. Every looks like this only the date is different:

2009/3/29 14:10:23 Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat

well, if it says anything to you, I'd appreciate some helpb:surrender. Thanks in advance

surtr

Try clicking the Verify button on the launcher and see if that helps.

Friendlyfire - Harshlands

I have this exact same problem. I cant stay logged in more than 2 minutes without it crashing. I verified everything at the start up menu. When that didnt work, I tried uninstalling and re-installing the game. It still crashes over and over again. It seems there are several threads on the same problem, I have tried every suggestion in all the threads and none work. Is there any fix for it?

Thank you for your time

surtr

Are you getting the same error message as Delirium, or a different one? If it's a different error message, which one are you getting?

Friendlyfire - Harshlands

I have been having problems since the last update so I am looking through the forums hoping to find a fix. I checked the config file after he talked about it and mine says the same thing. I am also getting an "unexpected software error" window which I have seen several posts on. I am assuming they are related although i am not a computer expert. Here are the 2 errors I am getting.

http://i41.tinypic.com/4vs4tk.jpg

http://i44.tinypic.com/2ldzric.jpg

Divine_Demon - Heavens Tear

Friendlyfire - Harshlands wrote: »

I have been having problems since the last update so I am looking through the forums hoping to find a fix. I checked the config file after he talked about it and mine says the same thing. I am also getting an "unexpected software error" window which I have seen several posts on. I am assuming they are related although i am not a computer expert. Here are the 2 errors I am getting.

http://i41.tinypic.com/4vs4tk.jpg

http://i44.tinypic.com/2ldzric.jpg

im gettiong the first one

darthpanda16

For error logs like that, it means the 3d game engine is not able to do something to function on your video chipset.

Please see if your computer meets the system requirements at the bottom here: http://pwi.perfectworld.com/download

You can also send us machines in Tech Support a ticket here: http://support.perfectworld.com/ticketing

after reading these instructions: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

Divine_Demon - Heavens Tear

darthpanda16 wrote: »

For error logs like that, it means the 3d game engine is not able to do something to function on your video chipset.

Please see if your computer meets the system requirements at the bottom here: http://pwi.perfectworld.com/download

You can also send us machines in Tech Support a ticket here: http://support.perfectworld.com/ticketing

after reading these instructions: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

me? ive been playing for a long time why would it do that now?

darthpanda16

To all users, please stop spamming the forums. Posting multiple times for the same thing can get you banned.

It can do that if you get a virus, get a corrupted video driver, your hardware is overheating or malfunctioning, Windows or Direct X gets corrupted, etc.

Noxxious - Dreamweaver

I keep crashing too, over and over and over.
2009/3/28 03:35:53Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/28 06:13:34Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/28 18:12:35Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/29 01:58:14Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/29 21:24:33Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/29 21:30:45Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/30 04:32:21Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/30 07:18:34Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/30 20:48:47Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/30 23:28:39Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/31 00:09:32Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/31 00:54:53Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/31 02:36:35Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/31 07:35:31Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/3/31 23:12:44Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/1 00:24:01Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/1 05:32:30Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/1 12:30:49Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/1 12:40:17Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/1 13:30:41Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/2 05:35:45Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/2 11:09:19Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/2 16:38:07Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/3 08:52:33Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/3 08:55:00Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/3 09:23:17Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/4 03:48:57Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/4 03:54:27Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/4 07:51:11Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 09:19:25Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 09:20:26Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 09:20:50Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 09:37:20Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 11:30:33Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 20:34:37Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 22:14:56Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 22:19:56Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 22:20:41Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat
2009/4/5 22:48:13Failed to copy file from ../config/launcher/check/./紧急修复.bat to ../launcher/./紧急修复.bat

Noxxious - Dreamweaver

I've done everything from deleting drivers and reinstalling them to adjusting registry files. It seems to be the video drivers are unable to get the right commands.

Noxxious - Dreamweaver

Bump!b:bye

darthpanda16

Did you send us machines in Tech Support a ticket like I instructed previously with the log files attached?

Doing so will help us tremendously, whether then just trying to guess what is going on with your system here.

Thanks! b:pleased

Noxxious - Dreamweaver

yep b:cryb:surrender

Annalei - Heavens Tear

i have the exact same problem....yes, ticket submitted but none of their suggestions helped. its almost as if a handful of files are missing or something...
gonna try a fresh download and see what happens...

Annalei - Heavens Tear

ok fresh d/l and install but now servers are down...go figure...

Annalei - Heavens Tear

ok...same problem...game still crashes...what a waste of my time

darthpanda16

What did you try?

We suggested many things for you to do in your ticket. Just reply back to the ticket and tell us what you tried, what error messages you got, what kind of progress you got.

Don't give up! PC gaming is like playing the lottery, it is just that we're use to winning most of the time. When we don't win, then we get upset.

Millions of configurations of computers, thousands of network configs. It is a miracle all the things on the internet that we take for granted actually work most of the time! b:pleased

Annalei - Heavens Tear

ticket submitted again...

pian1

if you use a program like Hamtachi (gives a different IP address) turn it off.

Annalei - Heavens Tear

ok so now they want me to take my comp to a repair shop for hardware diagnostics...why? i told them that other games run fine...guess its just time to move on...

bludy

hello guys i think im in the right thread so when i play in the game for awhile i get black screen and the only way to get out of it is to restart the pc what to do so it wont crash ? thanks

Intel{R} core {TM} 2 DUO CPU E8500 @ 3.16GHz
3.17 GHz, 2.00 GB of RAM
NVIDEA Geforce 8800 GT ....Video card drive