Please help!

Sthreexy - Heavens Tear
Sthreexy - Heavens Tear Posts: 21 Arc User
edited March 2009 in Support Desk
I've been having some trouble with my cursor's movement speed while I'm playing PW. When I start it up, my cursor moves at a slow frame rate and while playing it's very difficult to get my mouse to register I clicked on something until I click it about 10 times at most. When I move items it's very slow and probably takes me 5 times longer to move stuff around to my bank from my inventory. Sometimes the cursor actually freezes. Yesterday I somehow unequipped a good quest ring and because of my slow fps cursor, it dropped on the ground. I didn't realize it was gone until later on in the day. The ring is now gone b:cry

Two weeks ago I would play with my slow moving cursor then when I'd alt-tab, my mouse would be working normally. I tried downloading drivers for my graphics card (I have Radeon X600). I found the right drivers but it still didn't work (btw, my graphics are the lowest possible or else my fps in-game are low). A long time ago this same graphics card I'm using now handled this game perfectly on medium to high graphics with no problem.

Near the end of last week when I alt-tabbed out of PW, my cursor started to move slow OUT of the game, in turn making it even slower when I tried playing.

This is very irritating to me and I need to know if it's my graphics card, my mouse, or if PW updated the graphics to something my card cannot handle.

Please help! It's making it extremely hard and unenjoyable to play 8(
[SIGPIC][/SIGPIC]♥
Post edited by Sthreexy - Heavens Tear on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2009
    Please submit a ticket to tech support.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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