Paypal confirmation emails

Jinze - Harshlands
Jinze - Harshlands Posts: 4 Arc User
edited March 2009 in Cash Shop Huddle
A few minutes ago after purchasing some zen through the item mall system I got the following email (twice, even though I'd only placed 1 order) from PWE Billing Department (billing@perfectworldinc.com).

*EDITED BECAUSE PWE EMAILS SHOULD NOT BE POSTED ON THE FORUMS*

I was sort of curious, is this supposed to happen ? I haven't had to do anything like this in previous F2P games and I was a bit concerned with the question for my secret question's answer, plus the fact that I got 2 of the same emails, so.. am I supposed to fill this out or not ? ^_^;
Post edited by Jinze - Harshlands on

Comments

  • __Longshot__ - Sanctuary
    __Longshot__ - Sanctuary Posts: 135 Arc User
    edited March 2009
    yup, you gotta reply with all that info the first time.
  • Jinze - Harshlands
    Jinze - Harshlands Posts: 4 Arc User
    edited March 2009
    Allright then, thanks Longshot ^_~
  • Yukkuri - Heavens Tear
    Yukkuri - Heavens Tear Posts: 624 Arc User
    edited March 2009
    I've also stumbled with the same thing. However, I really don't remember the answer to my secret question. Is there any way to check it out? I've even checked back to my registration emails and there is no info whatsoever. I don't even remember choosing the superhero question...

    Some help will sure be grateful.
    [sigpic][/sigpic]LOVE
    Information: It is proven that the majority of the Perfect World International player base suffers from "Motorcylophobia".

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  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2009
    I've also stumbled with the same thing. However, I really don't remember the answer to my secret question. Is there any way to check it out? I've even checked back to my registration emails and there is no info whatsoever. I don't even remember choosing the superhero question...

    Some help will sure be grateful.

    Just send the customer service department a ticket. There is a process you have to go through in order to find that out if you do not remember the answer. You should always remember your security question because it is used for not only vrification purposes but if you need to change your password, it is required then as well.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
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    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory