so,, where it is?

Shadowxspiri - Sanctuary
Shadowxspiri - Sanctuary Posts: 5 Arc User
edited February 2009 in Cash Shop Huddle
okay,, i bought my gold..
for 25 euros,, because i had to pay 2$ extra because im from holland..
So okay.. it said +100ZEN.. i bought it.. kay everything good..
and when i look'd in my wallet.. it just aid 2100 ZEN.. where's the other 100?
Post edited by Shadowxspiri - Sanctuary on

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  • shnuggles
    shnuggles Posts: 7 Arc User
    edited February 2009
    Shadowxspiri - Sanctuary wrote: »
    okay,, i bought my gold..
    for 25 euros,, because i had to pay 2$ extra because im from holland..
    So okay.. it said +100ZEN.. i bought it.. kay everything good..
    and when i look'd in my wallet.. it just aid 2100 ZEN.. where's the other 100?

    Hello,

    If you check the charge page on the website, you will see that you have received what you purchased. You made a $20 purchase for 2100 ZEN. The amount is $20 for 2000 ZEN and you were given a bonus of 100 ZEN on your purchase. ZEN conversion is $1.00 (USD) to 100 ZEN. Bonus ZEN is outlined in green on the charge page. If you need further help or clarification, it would be better to send a ticket to the billing department and we will be more than happy to help you.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Shadowxspiri - Sanctuary
    Shadowxspiri - Sanctuary Posts: 5 Arc User
    edited February 2009
    shnuggles wrote: »
    Hello,

    If you check the charge page on the website, you will see that you have received what you purchased. You made a $20 purchase for 2100 ZEN. The amount is $20 for 2000 ZEN and you were given a bonus of 100 ZEN on your purchase. ZEN conversion is $1.00 (USD) to 100 ZEN. Bonus ZEN is outlined in green on the charge page. If you need further help or clarification, it would be better to send a ticket to the billing department and we will be more than happy to help you.


    .. Ah i understand now,, so if it said 2100 ZEN with 100ZEN+ then that 2100 ZEN was WITH the bonus,, so not that i get 2200 ZEN?
    Thanks for your help!

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