Trouble logging in

XXWolfrinXx - Heavens Tear

I'm having some trouble logging in. It lets me sign in and goes to the character page but when i select my character and click start it freezes up and stays that way. can someone plz help asap!

andracil

Try a verify from the launcher, and/or holding W while on the loadscreen after the character selection.

XXWolfrinXx - Heavens Tear

That didn't work b:sad

XXWolfrinXx - Heavens Tear

I'm still having trouble and i have tried re downloading but that didn't work either

darthpanda16

Please make sure that your computer meets these requirements, to help minimize potential compatibility issues: http://pwi-forum.perfectworld.com/showthread.php?t=174982

If you need further help, send Tech Support a ticket here: http://support.perfectworld.com/ticketing

and describe your issues well. We will ask you for your system info.

Thanks!b:pleased

XXWolfrinXx - Heavens Tear

Thanks for the link. I sent a ticket but i haven't gotten a reply yet. How long does this normally take?