Trouble Starting

Fairyyoshi - Heavens Tear
Fairyyoshi - Heavens Tear Posts: 5 Arc User
edited February 2009 in Support Desk
Ok, so heres the problem:
I went to my patcher to play, it patched up and I clicked start...nothing happened. 2 minutes later this thing popped up and it had all these odd symbols. I clicked ok and then it said there was an error and my patcher closed.

What happened? b:sad
Post edited by Fairyyoshi - Heavens Tear on

Comments

  • Fairyyoshi - Heavens Tear
    Fairyyoshi - Heavens Tear Posts: 5 Arc User
    edited February 2009
    Here..I took a picture of it. =/
    http://i162.photobucket.com/albums/t270/fairyyoshi/pwi-trouble.jpg?t=1234048906
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited February 2009
    Try this please to help you out.
    [SIGPIC][/SIGPIC]
  • Fairyyoshi - Heavens Tear
    Fairyyoshi - Heavens Tear Posts: 5 Arc User
    edited February 2009
    Thank-you. ^^
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    Hi,

    got same problem but i dont got the windows disc.
    any options?
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited February 2009
    Try updating your drivers please then.

    Microsoft Direct X:
    http://www.microsoft.com/downloads/B...n&categoryid=2

    Nvidia:
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    ATI:
    http://ati.amd.com/support/driver.html

    Intel:
    http://downloadcenter.intel.com/defa...+home_dowloads

    Omega Drivers (only for people who are comfortable with using modified drivers):
    http://www.omegadrivers.net/omega_drivers.php
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    i checked my drivers and there are 20 outdated windows drivers???
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    Abaro, can you provide us the following fields from a DXdiag :
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:

    Display Tab - driver box -
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    Here you are :D i hope it works :(

    Operating System :Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    Processor : Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory : 4094MB RAM

    Display Tab - device box -
    Name:NVIDIA GeForce 9600 GS
    Chip Type:GeForce 9600 GS

    Display Tab - driver box -
    Date:3/26/2008 19:36:28
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    why doesnt it show up

    edit: now it does show up nvm :D
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    ask if u need more info :D
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    Abaro, please update your graphics drivers (32-bit here, 64-bit here), and run a Verify from the launcher. If the problem persists, you'll likely need to contact your computer manufacturer for a rescue CD (which should include the necessary files to install East Asian Language support), or contact Microsoft for the relevant files.
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    I dont think my parents will agree whit that but ill check the update,
    if it works :D
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    why does it take that long for installing driver components...? it kinda stands still (the download)
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    do i have to download both?
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    i dont think there will be any chance for me to play this.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    Only download and install the driver component which matches your current operating system bit depth. You can verify that number from the System screen.
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    Doesnt work :(
    oh btw im in Belgium :D can that be a problem?
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    Belgium is supported. Did the graphics driver not install properly, or did it install properly and the game still not work?
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    64-bit did install good but the 32 not if u want ill watch what it did say and euh btw ty for fast reaction :D
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    it sayd :
    settup detected that the operating system in use is not windows vista [32-bit].This settup program and its associated drivers are designed to run only on windows vista [32-bit].The installation will be terminated.
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    my comp is 64-bit
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    All right. Are the same problems persisting? If so, can you open the dxdiag window again, and tell me what information it has on the Display tab for DirectDraw Acceleration: ?
    [SIGPIC][/SIGPIC]
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    DirectDraw Acceleration: not available
  • abaro
    abaro Posts: 0 Arc User
    edited February 2009
    Can u tell me if i got any chance to play this game? :( i real want to.
  • sharpestsharpie
    sharpestsharpie Posts: 28 Arc User
    edited February 2009
    I am also having the same problems on XP. i've tried updating drivers through DriverMax, but thats hasnt helped. Im not sure what else to try....
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