Locked out of the game after a DC

Brutoc - Heavens Tear
Brutoc - Heavens Tear Posts: 20 Arc User
edited December 2008 in Support Desk
If I get DCed or the game exits without me logging out the proper way, I can't log back in until my account is registered as logged out, which takes so long. I've already been waiting 20 minutes to get back in after crashing out. They need to fix this because its ridiculous.
Post edited by Brutoc - Heavens Tear on

Comments

  • Chloe - Heavens Tear
    Chloe - Heavens Tear Posts: 67 Arc User
    edited December 2008
    They do have a fix for this already. It has always been here. Look at the log in screen, its called Safe Log.
  • Brutoc - Heavens Tear
    Brutoc - Heavens Tear Posts: 20 Arc User
    edited December 2008
    I thought that was to prevent keylogging
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2008
    When you get disconnected unexpectedly, the server will often not register that you have been disconnected, which is why you get the message that you are still logged in. Checking the Safe Log box will force the system to log off whoever is using the account; in this case, your phantom self.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Brutoc - Heavens Tear
    Brutoc - Heavens Tear Posts: 20 Arc User
    edited December 2008
    Oh I see, didn't know that. Then I apologize
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2008
    No worries. Now you know, and knowing is half the battle!
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    g.i. joe!!
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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