Zen Suspended?

p3nnstate
p3nnstate Posts: 0 Arc User
edited December 2008 in Cash Shop Huddle
Hello, I had recently bought 1000 Zen for $10 but in the "my wallet" under detail it reads "suspended."

Did I do something wrong? Clearly $10 was taken from my paypal account so I have no idea what could have gone wrong. I had sent out a ticket but in case I missed something small, thought I would post here.

Thanks in advance =)
Let me heat you up
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Post edited by p3nnstate on

Comments

  • aryannamage
    aryannamage Posts: 0 Arc User
    edited December 2008
    It may take up to an hour for zen to be approved per paypal especially the first time you buy zen it can take a while. Unfortuanetly the GM's or other PWI staff can not discuss such things on the forum so if you still have not got it after an hour the ticketsystem as you already done is your best bet.
    [SIGPIC][/SIGPIC]
  • p3nnstate
    p3nnstate Posts: 0 Arc User
    edited December 2008
    Sorry about that.

    Just making sure I did not miss anything. Now I know =)

    thank you.
    Let me heat you up
    [SIGPIC][/SIGPIC]
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited December 2008
    Hey there,

    We have sent you an email regarding this issue. Please check your email inbox and spam folders for any correspondence from PWE. We will continue to assist this issue from there.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • ravi
    ravi Posts: 1 Arc User
    edited December 2008
    It may take up to an hour for zen to be approved per paypal especially the first time you buy zen it can take a while. Unfortuanetly the GM's or other PWI staff can not discuss such things on the forum so if you still have not got it after an hour the ticketsystem as you already done is your best bet.

    ur a gm lol
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited December 2008
    ravi wrote: »
    ur a gm lol

    No I am not a GM or work in any way for PWE. I am just a normal player like you who helps out on the forum.
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