Inventory Items look wrong.

lance522003
lance522003 Posts: 13 Arc User
edited December 2008 in Support Desk
I have tried to deal with this the following ways:

1. Re-download / Re-install / Re-patch / Re-verify using all three download methods.
2. Re-installed directx 9.0c

Here is a picture:

http://i157.photobucket.com/albums/t47/ramarlv200/2008-11-2614-48-04.jpg
Post edited by lance522003 on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    That's an odd one. Can you rename the (assuming default installation directories) C:\Program Files\Perfect World Entertainment\Perfect World International\element\userdata to userdata_old, and then do a verify from the Launcher?

    If that doesn't work, please list the following fields from a DXDIAG:
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use any symbols other than alphanumerics, commas, and periods.
    [SIGPIC][/SIGPIC]
  • lance522003
    lance522003 Posts: 13 Arc User
    edited December 2008
    Okay, tried that. Here is what is in System Information, word for word.
    Thanks for the help d("d)

    Operating System : Microsoft Windows XP Home Edition (5.1, Build 2600)
    Processor : Intel(R) Atom(TM) CPU N270 @ 1.60 GHz (2 CPUs)
    Memory : 1016MB RAM

    Display Tab - device box -
    Name: Mobile Intel(R) 945 Express Chipset Family
    Chip Type: Intel(R) GMA 950
    Approx Total Memory: 128.0 MB

    Display Tab - driver box -
    Main Driver : igxprd32.dll
    Version : 6.14.0010.4906 (English)
    Date: 12/19/2007
  • Fintan - Lost City
    Fintan - Lost City Posts: 1,245 Arc User
    edited December 2008
    That's funky indeed. It's not likely, but you may wish to grab a newer video driver. The latest for your chip is 7.14.10.1504. You can get it from Intel by clicking this sentence. The one you have installed is about a year old. Though, granted, the newest is from February... b:cry
    [sigpic][/sigpic]
    MuSHRooMS - Lost City (currently inviting new members) b:victory
    WeAreMuSHRooMS.com
  • lance522003
    lance522003 Posts: 13 Arc User
    edited December 2008
    Will do. Thanks for the help!
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited December 2008
    If that doesn't work, the problem's probably pretty eccentric. Try the Ticketing and Support folk, reference this thread, and attach as a file a DXDIAG log.
    [SIGPIC][/SIGPIC]
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2008
    Have you tried using the Verify button from the launcher? Or, if that doesn't work, try deleting or renaming the element\userdata\SystemSettings.ini file in your Perfect World directory.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited December 2008
    surtr wrote: »
    Have you tried using the Verify button from the launcher? Or, if that doesn't work, try deleting or renaming the element\userdata\SystemSettings.ini file in your Perfect World directory.

    gattsuru has already told him to try that. Still tired surtr? b:chuckle
    [SIGPIC][/SIGPIC]
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2008
    That'll teach me to post on the boards before I've had my coffee. b:chuckle
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    @Lance

    If you are the one who just sent in the email to TS, give us some time to reply back. I'm researching it, and we have expansion stuff to go over today, so please be patient!!!

    Thanks b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • lance522003
    lance522003 Posts: 13 Arc User
    edited December 2008
    Yeah, no problem.
    You guys respond fast!
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    Reply sent. I don't think thatyour EEE PC 901 can run the game, and you do not have enough hard drive space for your Windows to run swap files and virtual memory properly.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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