Game responds slowly

Vontimur - Heavens Tear
Vontimur - Heavens Tear Posts: 3 Arc User
edited November 2008 in Support Desk
In a last few days I have problem that game responds slowly. It does not occur when moving around, but when sitting down, using skills or attack it takes 5-6 seconds before something happens. I been already killed many times because of that.
Post edited by Vontimur - Heavens Tear on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Can you provide the output of a tracert to our servers?

    To get a tracert :

    In Windows XP, go to Start->Run..., enter "cmd" in the white box and press enter, then type "tracert pwigc3.perfectworld.com" (without the quotes). To copy the result, right click in the black space of the command prompt, click Select All, and then press Enter on your keyboard. Come back here, open a Reply, and press CTRL and V simultaneously.

    In Windows Vista, it's mostly the same, but instead type cmd into the Start Search box to start.

    You'll only get to the border -- PWE blocks ICMP-8s from going inside for security purposes -- but it'll help us narrow down where the issue is.
    [SIGPIC][/SIGPIC]
  • Vontimur - Heavens Tear
    Vontimur - Heavens Tear Posts: 3 Arc User
    edited November 2008
    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\paruness>tracert pwigc3.perfectworld.com

    Tracing route to pwigc3.perfectworld.com [64.74.134.53]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 19 ms 18 ms 17 ms 3.208.191.90.dyn.estpak.ee [90.191.208.3]
    3 43 ms 18 ms 19 ms kjj-bb2-xe-0-1-0-0.ee.estpak.ee [90.190.134.104]

    4 * 18 ms 18 ms kjj-bb3-xe-7-0-0-0.ee.estpak.ee [194.126.97.253]

    5 18 ms 18 ms 18 ms kjj-bb4-ge-4-0-0-0.ee.estpak.ee [194.126.123.46]

    6 26 ms 33 ms 26 ms s-b4-link.telia.net [213.248.97.129]
    7 29 ms 26 ms 27 ms s-bb1-link.telia.net [80.91.251.22]
    8 26 ms 26 ms 26 ms s-b3-link.telia.net [80.91.250.152]
    9 51 ms 44 ms 46 ms global-ic-120468-s-b1.c.telia.net [213.248.77.21
    4]
    10 188 ms 187 ms 186 ms INTERNAP.te1-3.ar1.snv2.gblx.net [64.210.28.142]

    11 187 ms 188 ms 193 ms border1.t7-1-bbnet1.sje.pnap.net [66.151.144.4]

    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\paruness>
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