DCs?

eshtar
eshtar Posts: 8 Arc User
edited October 2008 in Support Desk
So the game occasionally DCs after a while, perhaps 20 minutes or so... is it just the connection? MY connection I mean? any way out for that?

It's not that bad, but after more than 2 times, it's getting annoying lol, I then stopped playing... ^^ Thanks for everything. b:thanks
Post edited by eshtar on

Comments

  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    Read through this stickie and see if one of your issues can be addressed.

    You all can download a PDF version here

    I am having trouble connecting to the update server and/or game servers.

    Networking - Router Settings & IP Addresses

    Router Settings
    Your router should have port 29000 (twenty-nine thousand) open for PWI and for the
    PWI patcher. Your router's manufacturer's website should have the instructions on how to
    do this.

    Note: Forwarding ports could reduce the security of the computers on your network.
    Please contact your network administrator or a qualified network technician for further
    information.


    Third-party assistance on configuring popular routers can be found at
    http://www.portforward.com/ (Note: Not affiliated nor supported by Perfect World
    Entertainment).

    Most router manufacturers also offer guides and additional information on their websites,
    in the included documentation, or on the installation CD that came with the router.

    Note: On most routers, the brand and model number is on or near, the serial number
    shown on the bottom of the device.


    IP Addresses
    You may need to make changes to the software for your router, antivirus software,
    security software, and/or firewall software in order to allow for your computer to
    communicate and send data back and forth to the IP addresses for the PWI game servers
    and patch servers listed below.

    If you are located at a university and are having trouble accessing the internet, contact
    your IT or System Administrators for the school network. Some universities block internet
    traffic and/or restrict it. Ask them to prioritize the traffic for your internet connection and give
    them the IP addresses listed below and port 29000.

    Note: Please read the documentation or help files that accompany your
    antivirus/security/firewall software. You can also research the software
    developers websites that made your software and check to see if they have
    guides and information about how to change the settings in your software.


    IP Addresses for the game servers and patch servers:

    Website

    www.perfectworld.com
    64.74.129.32
    64.74.129.33

    Sanctuary (PVE) pwigc2.perfectworld.com
    29000:64.74.134.24
    29000:64.74.134.25
    29000:64.74.134.47
    29000:64.74.134.48
    29000:64.74.134.49
    29000:64.74.134.50
    29000:64.74.134.51
    29000:64.74.134.52

    Lost City (PVP) pwigc3.perfectworld.com
    29000:64.74.134.57
    29000:64.74.134.58
    29000:64.74.134.31
    29000:64.74.134.32
    29000:64.74.134.53
    29000:64.74.134.54
    29000:64.74.134.55
    29000:64.74.134.56

    Heaven's Tear (PVE) pwigc4.perfectworld.com
    29000:64.74.134.61
    29000:64.74.134.62
    29000:64.74.134.63
    29000:64.74.134.64
    29000:64.74.134.38
    29000:64.74.134.39
    29000:64.74.134.59
    29000:64.74.134.60

    Patch Server
    http://pwipatch.perfectworld.com/patch/
    74.217.110.111
    74.217.110.112
    74.217.110.113
    74.217.110.114
    74.217.110.115
    74.217.110.119
    74.217.110.120
    Networking - Bypassing Your Router

    In some circumstances, you may have to bypass your router, and directly connect your
    computer to the cable or DSL modem.
    Before doing so, make sure that you have installed and run antivirus/security software on
    your computer.

    You will need an Ethernet cable (in the US, called the Category 5e networking cable) to
    connect your computer to the cable or DSL modem. The cable you might need (depending
    on your network setup) will have a male plug on both ends.
    One end will plug into your Ethernet/Internet/WAN (or similar) port on your computer
    and the other end will plug into the Internet/RESNET/WAN (or similar) port on your cable
    or DSL modem.

    Note: Please read the documentation or help files that accompany your
    antivirus/security/firewall software.

    Try this please.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Are you running over wireless? If so, try switching to a physically wired connection, or at least make sure there are no 2.4 GHz interference sources between you and your router (microwaves, some cordless phones, giant blocks of metal). Do you have a separate router and modem? If so, look through your modem manual or call your ISP for instructions on switching the modem to bridge mode, if applicable.
    [SIGPIC][/SIGPIC]
  • eshtar
    eshtar Posts: 8 Arc User
    edited October 2008
    sorry for the long reply. It's different time zone, and I'm kind of busy for a while...

    Oh, I'm not using wireless. In fact, I'm using Ethernet cable... Perhaps I will try all those things and look into the manual again. I'll inform you again if it's still hasn't been solved.

    Thank you very much.
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