Internet Script Error Stopping Game From Startig-Please Help

Velana - Heavens Tear
Velana - Heavens Tear Posts: 6 Arc User
edited December 2008 in Support Desk
My regular computer is in the shop for upgrades, so I reinstalled the game on a diff computer.

It dowloaded fine...I did the Verify..I have it set for lowest options on everything,

But this is the scrip error I get everytime I hit the start button :

An error has occured in the script on this page
Line 66
Char 2
Error 'document.getElementbyld[...]' is null or not an object
Code 0
URL http://www.perfectworldinc.com/pw/notice.html

Do you want to continue running scrips on this page

Yes No

So until I can find out how to fix that to not get that error, I can't play the game again :(

Please Help...Thank You
Post edited by Velana - Heavens Tear on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    That's odd. The document.getElementByID tag on that is for time/date stuff, if I read the HTML right. Do you get any time/date information on the top right of that link in your normal browser?
    [SIGPIC][/SIGPIC]
  • Velana - Heavens Tear
    Velana - Heavens Tear Posts: 6 Arc User
    edited October 2008
    When I put that link in my browser all i see is like part of the laucnh screen, I see the news, the servers,manual patch button, charge your zen button, and just the actual time it is right now on there also ..and it is on a red background.

    I've verified several times....have my setting to lowest level...it patched fine, I'm on client 18, and the start button comes up..but when I click start I just get that Internet Script Error thing :( If I click yes or no than it just shuts down the launcher :(
  • Velana - Heavens Tear
    Velana - Heavens Tear Posts: 6 Arc User
    edited October 2008
    Is there no help for this problem ????

    I can not play the game until I can get it to get past this Internet Script Error page...PLEASE HELP !!!
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Try setting http://www.perfectworldinc.com/pw/notice.html to a trusted site inside Internet Explorer.
    [SIGPIC][/SIGPIC]
  • Noobster - Sanctuary
    Noobster - Sanctuary Posts: 38 Arc User
    edited October 2008
    gattsuru wrote: »
    Try setting http://www.perfectworldinc.com/pw/notice.html to a trusted site inside Internet Explorer.


    Or if that wouldnt work, try downloading and installing another browser, for example Mozilla Firefox? - and then use it as your main browser.
  • ladyjudge
    ladyjudge Posts: 12 Arc User
    edited October 2008
    Velana - Heavens Tear wrote: »
    But this is the scrip error I get everytime I hit the start button :

    An error has occured in the script on this page
    Line 66
    Char 2
    Error 'document.getElementbyld[...]' is null or not an object
    Code 0
    URL http://www.perfectworldinc.com/pw/notice.html

    Do you want to continue running scrips on this page

    Yes No

    So until I can find out how to fix that to not get that error, I can't play the game again :(

    Please Help...Thank You

    You're not the only one Velana. I've got the same problem. I played the game yesterday, and today I can't get in.
    I got the same reaction as you.
    What is the problem here and how do i solve it.
    Please the solution 'stap by stap'. I don't know much about computers.
  • Castiell - Heavens Tear
    Castiell - Heavens Tear Posts: 15 Arc User
    edited October 2008
    i get the same thing popping up every time i start the game, i end up closing it but for some reason i don't get any notices at the start of the game
  • spazzy68
    spazzy68 Posts: 1 Arc User
    edited December 2008
    I had the same problem... But after I set internet explorer to the default browser and started perfect world everything worked fine.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    Make sure that you are using IE or Firefox as your web browser, and that you have the latest version of Flash installed.

    http://get.adobe.com/flashplayer/
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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