Buying ZEN issues...

shnuggles
shnuggles Posts: 7 Arc User
edited September 2008 in General Discussion
Hello everyone,

We had a small hiccup in the database at around 6am this morning. Any payments made after this time up until 9am has suffered a delay. Don't fret though, we are working hard to get all these transactions proccessed so please be patient with us as we go through these transactions as they have to be done manually. The issue is fixed so any purchases that come through now should be as normal. Thank you.
-Your friendly neighborhood Shnuggs-
[PWE Billing]
Perfect World Entertainment Customer Support System

"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
-Andrew Jackson

Shnuggles [Shh-nugg-ulls]
-proper noun
1. He who turns negativity into giddiness.
2. Has an IRL cat that plays fetch b:victory

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited September 2008
    Everything is now caught up. If you have had an issue with your transaction and it falls into the 6-9am (PST) time slot, please contact us at http://support.perfectworld.com/ and we can help you there. Thank you
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
This discussion has been closed.

Categories