Loyalty Points

charizard#3341
charizard#3341 Posts: 2 Arc User
in General Discussion
From year to year, when the winter or autumn clock changes, the server is disabled and all Loyalty Points are reset to zero, when the technical support will stop ignoring this error, like many others. All error messages are simply ignored and not resolved for years
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  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    The problem is down to the system. It can't handle being online during this process and adjustments need to be made for time variance. It's sadly this happens or we could loose the server and need extra downtime or rollbacks or worse.

    Being one of the only versions to play across multiple time zones not something the Devs are going to fix sadly.

    The team are aware of the issue hence we get a code. I was told this should be given out in a few days.

    Thanks.
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