Where are my Cousin's first time buyer reawards?

dragonssong43#8649
dragonssong43#8649 Posts: 3 Arc User
edited August 2020 in Support Desk
hey. me and my cousin have both brought at least 50 gold with cash on our tideswell servers. but i always get the rewards and he dosent. yes he has spent at least one gold and has room in his mailbox but its been nearly 48 hours sinc ehe's reach tier 2 and still hasnt gotten anything. is it still available? or is their something else going on.

Comments

  • oldphart55
    oldphart55 Posts: 130 Arc User
    try this when on the home icon click on the column on the left hand side scroll down to the new buyers other wise you may need to log into pwi's website will update this after i have gone to look at it
  • oldphart55
    oldphart55 Posts: 130 Arc User
    ok when you click on explore & scroll down to new buyer rewards you will be sent to thier website to see what it has you also will need to log in to the site hope this helps you
  • zcilent#1049
    zcilent#1049 Posts: 1 Arc User
    edited January 2021
    hello there. I bought my gold as a first time buying from the website following these exact steps and also haven't received my rewards. And also, yes my mailbox is empty and it's been over 48 hours too...