Tideswell maintenance: amount and frequency

fruitigs

Does anyone has an idea why the other servers are happily playing and Tideswell is offline for hours at an end, every other week?

First time I thought the place was flooded, second time I assumed server had burned to the ground.. but then, these maintenance blocks are planned, so it can't be an accident. And then, how many accidents can happen at one server? So it is maintenance, but how much maintenance can ONE server be needing? The other servers are working wonderful... just Tideswell is offline a LOT....

Anyone a clue?

obielle

Based on the most recent news post for the maintenances, they are upgrading the Tideswell servers. Couldn't say how they are upgrading them exactly, but doubt we'd see many changes in-game because they'd probably be hardware-related. They probably need to do this a few times instead of doing it in one massive block.

Below is a quote from the news post:

We will be performing two special maintenances that will affect our East Coast server, Tideswell. During these times, our engineers will be performing server upgrades and adjustments.

I haven't checked all other games, but east coast servers on Forsaken World have been getting these maintenances as well. I'd guess that they're upgrading multiple of their east coast servers across the platform. There was a similar thing happening with Dawnglory and other servers (probably also European ones) some months back.

fruitigs

I wasn't playing a few months back so I did miss this happening to the other servers.
thnx Roxxannae

baseaddress

Dawnglory had the same issues a few months ago

heerohex#3018

fruitigs wrote: »

I wasn't playing a few months back so I did miss this happening to the other servers.
thnx Roxxannae

Hi, yes some of the other servers have had the same maint. These upgrades and or changes need to be done outside of normal maint times as they each have their own reasons for the downtime and maint.

I'm sure the team are doing what they can to minimise disruption.

Any other questions please feel to ask, if I or anyone else can help we will.

Thanks.

memegirl2

I play on Tidewell and yes it is a disruption of our playing time. But, thank goodness they are hopefully repairing the various problems. I do wish they would tell us the kind of repairs being worked on like in the past. Also they would ask what if any problems we are having so they can be addressed. Because it is the players that are experiencing the various problems that need to be repaired.

goldfinch47

Two words: duct tape

sunstroke#5323

its Sunday and Tideswell is out again.. hadn't seen this even being anounced.. might have had to look better though.. been out for an hour...

sunstroke#5323

ah!! on again!!

obielle

Tideswell was down this time because of the Daylight Savings maintenance. Etherblade and Twilight Temple will be going down shortly for the same maint, so you guys aren't alone this time

https://www.arcgames.com/en/forums/pwi#/discussion/1209538/time-zone-us-maintenance-discussion-11-04-18-outstanding

heerohex#3018

Hopefully we will be back to normal on Maints after these.

Of course we get the unexpected ones and crashes.

Thanks​​