Could not retrieve Character list (Et & Tw)

rieihdius

well, I am getting the error "Could not retrieve Character list" again on Etherblade server.

Anyone else with same problem?​​

swtideborn

Yes, same issue

sinchalla

I think Etherblade Server is FOOKED. q.q

cocoletta

Is there a time when etherblade server is not Foooooked ? dear lord this is too funny ok I will be good now here hoping they fix it ...again lmaoo

shawtyshawty#2649

same issue here i wanna switch to SB and didnt let me do it

gluteus

Yep server is down. I had my character on and had just made a wep for a faction mate and went to trade it and it wouldn't let me trade it or drop it to him so went to re log and got the same error message. Thank God we have Team Speak and was able to tell another faction person to pass the message on so he didn't think I was stealing his weapon!!! Hope it comes back up soon

omnicyborg

Same here, i was playing with my archer, i got disconnected and whenitry log, no chars in my acc

graybjames

yes same on phyic

heerohex#3018

@rieihdius hope you dont mind I just added Etherblade onto the title so its easier to get the server.

Noted. And Confirmed.

Hopefully this will be picked up on soon.

Thanks.​​

ellavo

What’s up with Eitherblade server, I went to change characters. And now it shows I have none. Can’t login on any accounts, will this issue be resolved anytime soon.

heerohex#3018

Server has crashed / gone offline for an unknown reason.

Its been passed on. Sorry I dont get given time scales for fixes or online time.

Thanks.​​

quietclown

Well I am glad it isnt just me same error across multi accounts. Merry Christmas from the minimum wage programmers at PWI.what a joke

classicbeauty

I guess Ill just enjoy a long forgotten charachter on another server.

heerohex#3018

classicbeauty wrote: »

I guess Ill just enjoy a long forgotten charachter on another server.

Good Advise!

Please lets hope that server dont crash 2. Hahaha.​​

moyles

cocoletta wrote: »

Is there a time when etherblade server is not Foooooked ? dear lord this is too funny ok I will be good now here hoping they fix it ...again lmaoo

atleast somethink getting fooked lol

kathy37

pwi is gliching again this has happen in the past and i'm not surpized at all... They better give us dragon orbs again for this issue,,,

naufalalin#5862

Server is Dead
i hope GM will give compensation to each player for this problem

kathy37

Your charter will return don't worry about that and we will get compensated for this issue it has happen in the pass...

kathy37

This is not the frist time this has happen ppl lost things on there charter and we got dragon orbs for it,

moyles

come on already taken far to long to fix are they even trying come back on hurry up

monsecour

when is this fixed?

gluteus

Geez people, they are aware of the problem and working to fix it, be patient. Other servers are up, go play on one of them while this is getting resolved.

moyles

gluteus wrote: »

Yep server is down. I had my character on and had just made a wep for a faction mate and went to trade it and it wouldn't let me trade it or drop it to him so went to re log and got the same error message. Thank God we have Team Speak and was able to tell another faction person to pass the message on so he didn't think I was stealing his weapon!!! Hope it comes back up soon

let hope its still in your bag u didnt drop it

delapanan

quietclown wrote: »

Well I am glad it isnt just me same error across multi accounts. Merry Christmas from the minimum wage programmers at PWI.what a joke

quietclown wrote: »

Well I am glad it isnt just me same error across multi accounts. Merry Christmas from the minimum wage programmers at PWI.what a joke

delapanan

capek deh tidur ah..... uhuy

kalystconquerer#0876

Hello!

I was alerted to this issue around 8:30 AM while I was getting into the office. I sent off a email about it to our Engineers and they're currently looking into it!

Thanks to everyone who has reported this issue and we hope to resolve it as quickly as possible!

heerohex#3018

kalystconquerer#0876 wrote: »

Hello!

I was alerted to this issue around 8:30 AM while I was getting into the office. I sent off a email about it to our Engineers and they're currently looking into it!

Thanks to everyone who has reported this issue and we hope to resolve it as quickly as possible!

Thanks for the Update!​​

harrymel#4638

Ohh you mean PWI game is not manned by a 24/7 team ? So basically any game issues like this will only be looked at US working hours and on working days only?

heerohex#3018

harrymel#4638 wrote: »

Ohh you mean PWI game is not manned by a 24/7 team ? So basically any game issues like this will only be looked at US working hours and on working days only?

Not at all. Just sometimes take a little longer to report.

Any server downtime still gets a Priority and is looked into straight away once notified.

Thanks.​​

kalystconquerer#0876

@harrymel#4638 We do have a 24/7 on call staff for engineers that work in "shifts" and a in-house emergency call line if something on live goes down. This still requires our engineers to -
+ Diagnose the problem based on any information I or another employee provides, once we are aware of the situation
+ Reach out to BJ engineers if the problem is more severe than a "simple restart" fix.

During other downtimes or over weekends, it usually takes a call or an email to let them know.
Sometimes they catch it before even I get alerted, but most of the time it's players alerting me or I have the unfortunate luck of stumbling upon it during my personal playtime.

So in short, no it is not locked to US operation hours.

kilerce

is it fixed ?