24 Bit Bmp Faction Icon? (Transparent) ;Help;

lorenakilledyou2
lorenakilledyou2 Posts: 8 Arc User
in Dungeons & Tactics
Hey! - I am currently in the process of starting up a faction..
However I was just playing with icons until I am able to upgrade to Tier 3.

Now I am in a pickle.. I would like to have a transparent logo but I cannot in my entire knowledge make the 24 bit bmp have an alpha channel, I can only achieve that with a 32bit bmp image.. (I've researched google and youtube with no luck at all, following instructions listed in the faction submission page and those done by google & youtube)

Could anybody help me, guide me in the correct place or somebody that is able to help me correct my image? :D
Thank you all very much! - I appreciate your guidance!!

(These are my logos.. the transparant ones are 32bit but they need to be 24bit D: when I save it as 24bit it just puts a white background. )

cat-16_zpsm1y4h7xr.png
cat-16%201_zps2aop3641.png
cat-16%201_zpskwjxt8k1.png


( Faction Icon Submission
Please make sure that when you are submitting your faction icon for review, it is more likely that we will approve your submission if they adhere to the following guidelines:
1) The image must be sent in as a 24 bit BMP format and must be 16*16 pixels with a RGB color mode.
2) If you would like it as a transparent back ground please make sure your Alpha Channel (Transparency Control Channel) is correct.
Add an Alpha-channel to your image (using Layer > Transparency > Add Alpha Channel)
Select the Eraser-tool Eraser Tool and erase what you'd like to get rid of or use the magic wand.
3) If you had recently submitted a logo, please wait for a few hours before trying again as the system may need some time to process the previous request. )

Comments

  • foxxygrau
    foxxygrau Posts: 15 Arc User
    if you are using photoshop dont flatten the image, that puts the white background. Just hit save as, and then send to your folder / desktop.
  • lorenakilledyou2
    lorenakilledyou2 Posts: 8 Arc User
    foxxygrau wrote: »
    if you are using photoshop dont flatten the image, that puts the white background. Just hit save as, and then send to your folder / desktop.
    What do you mean by don't flatten? D: (I've never used photoshop before, I just do as the videos/guides say) after I add the alpha channel I just save it as a .bmp and click 24 bit once it pops up before it actually saves, however it just gives me a white background D:
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    When you make it 24-bit, you're removing the alpha channel. Technically, it's a 32-bit bmp once you add the alpha channel, but it still works for submission.
    582c1776c46eef7b527939a98b9d95a5.png
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  • lorenakilledyou2
    lorenakilledyou2 Posts: 8 Arc User
    sylenthunder wrote: »
    When you make it 24-bit, you're removing the alpha channel. Technically, it's a 32-bit bmp once you add the alpha channel, but it still works for submission.
    Reeeaally?

    I'll give a shot, worse case scenario.. it gets declined xD

  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    If it gets declined, they are idiots.

    Scratch that, most of them are idiots anyway. This is what happens when you have merely 20 people supporting 20 games with millions of players on each game. They truly don't have a clue in most cases of what is actually acceptable.​​
    582c1776c46eef7b527939a98b9d95a5.png
    PWI Technical Support ~ ~ ~ PWE Support Tickets

    Support Email: customerservice@perfectworld.com
    ​​
    Get the Forums Enhancement Extension!
  • lorenakilledyou2
    lorenakilledyou2 Posts: 8 Arc User
    sylenthunder wrote: »
    If it gets declined, they are idiots.

    Scratch that, most of them are idiots anyway. This is what happens when you have merely 20 people supporting 20 games with millions of players on each game. They truly don't have a clue in most cases of what is actually acceptable.​​

    Well I've sent it off.. hopefully it gets accepted. :)

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