Latest ARC update does not detect my game

aensidhe

On first patching the game after maintenance this week, I could log into the game fine.

However, after the latest ARC patch one day later, upon logging into ARC, PWI is no longer listed under Games.

Doing a scan also does not detect the game. I see the ARC folders in Program x86, and the game folder in Program as usual. But everytime I start ARC, they redirect me to the Install page.

Can you please fix random updates to ARC that break the game launch pathway? It is very frustrating to have to redownload the base game plus updates when everything else was working fine.

sylenthunder

Try running Arcrepair.exe from the Arc client folder with admin rights. (Right-click, then choose Run as Administrator.)​​

aensidhe

Thank you for the quick response! Hopefully it resolves the issue.

rudi666

i've had the same issue, the solution provided by sylenthunder worked for me. Thanks!